Naugatuck Savings Bank Reviews (1)
Naugatuck Savings Bank Rating
Description: Banks
Address: 251 Church St, Naugatuck, Connecticut, United States, 06770
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Review: On May 11, 2013, my husband deposited his paycheck with Naugatuck Savings Bank. The bank held this paycheck and cleared all of the withdrawls/payments on our account, starting with the largest withdrawl first, before clearing our paycheck. This caused us to have $260 worth of overdraft fees even though there was enough money in the account to cover all of the charges. Subsequently, our account has been strained and I fear more charges are coming because I did not plan for an extra $260 to be withdrawn from our budget. We have contacted the bank on 5/14/13 and 5/16/13 through their secure online portal and have yet to hear anything from them.
Account_Number: XXXXXXXXX
Desired Settlement: DesiredSettlementID: Refund
We would like to have our account credited the $260 (reverse the overdraft charges). Additionally, should any other charges be incurred due to the way the bank held and ordered our payments, we would like those charges reversed as well.
Business
Response:
Business Response /* (1000, 5, 2013/05/31) */
We have concluded our research into this complaint and will respond directly to our customer.