Navarro Window Cleaning

Initial Business Response /* (1000, 5, 2015/05/15) */
Contact Name and Title: *** (owner)
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@gmail.com
I was told one of the workers went out and completed the workI will be returning to the house myself now that I am aware of
this issueThe job was completed, and our invoice was signed stating the work was complete and looks good, as we walked around the house together, after the power washing was completedOn my next available time this coming week, I will swing by and look at and fix anything I need to
Initial Consumer Rebuttal /* (3000, 7, 2015/05/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This job was performed on May 4thIt is now May 16thThe company's statement that he was under the impression that the work was completed is fantasyI have left numerous voice mails requesting that the work be completed and respectfully requesting a return callNeither of of my requests have been honored by the Navarro Company to date
I accept the stated intentions of the companyHowever I will not accept the closure of this matter until the work has been completedThis is a simple matter of the company fulfilling its obligation to power-wash my home in its entirety including the cleaning of the soffits and fciaI paid the company the entire amount they requested so I do not think it is unreasonable to expect the job to be completed in it's entiretyThe company needs to set a date to complete the job and honor it's commitment
I await you response