Navarro's Welding & Fabrication

Hello, this is [redacted] representing Navarros welding on behalf of the complaint we have received via mail ID [redacted]. We have been informed that a resent customer had a few issues to resolve. We here have proof that a copy of his invoice and contract were sent to them via email (included...

in this fax). We have attempted to mail the customer a hard copy of the information. We will attempt to do so once again. Thank you hope to have this resolved soon.[redacted]

Review: handrails installed at front pourch, paid. no warrenty was given at completion. No warrenty has been sent in the mail after many reqests. the warrenty garentees life- time and they do not send it to meDesired Settlement: warrenty for my records as promissed

Business

Response:

Hello, this is [redacted] representing Navarros welding on behalf of the complaint we have received via mail ID [redacted]. We have been informed that a resent customer had a few issues to resolve. We here have proof that a copy of his invoice and contract were sent to them via email (included in this fax). We have attempted to mail the customer a hard copy of the information. We will attempt to do so once again. Thank you hope to have this resolved soon.[redacted]

Consumer

Response:

I am rejecting this response because: This company keeps sending the same invoice, but has nothing about the terms/aggreement policy. a invoice is only what I paid without a terms aggreement. I feel they do not have this kind of term/ policy like is mentioned. that is all I have been waiting for, as aggreed by them