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N&B Car Sales, Inc.

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N&B Car Sales, Inc. Reviews (2)

In response to the complaint received at our office on the morning of 3/20/at our location, *** *** ** *** ** ***, we would like to respond with the following factsMr *** came to see a *** *** which was being offered for sale at our place of business on 2/28/
after seeing the vehicle he left a deposit for us to hold and returned to purchase a take delivery of the vehicleUpon taking delivery a check engine light was present in the vehicleBecause the purchaser was dropped off without a ride he was given the option to drive the vehicle home and return to have the repair madeThe vehicle was then returned and the work was performed on 3/3/Our business received another call stating that after an undetermined amount of time the check engine light came back onMr*** was told to return the vehicle and whatever is wrong with the vehicle will be correctedMore repairs were done to the vehicle and whatever is wrong with the vehicle he was told that the vehicle needs to be driven an uncertain amount of time because the is not ready for State inspection because of the repairs made to the EVAP systemWe then received a phone call from Mr*** wife on what I believe was 3/14/She stated that Mr*** attempted to get an inspection sticker and he was told that is wasn't readyShe ask if there was a check engine light on and did the vehicle fail inspectionShe replied that it was not on and that the vehicle was still not ready and our reply was that after repairs every car needs to be driven a certain amount of milesEvery car is different and there is nothing that can be done to speed up the processShe was also told if for some reason the check engine light comes back on for whatever reason that it would be correctedAs of that conversation the car was in perfect working order with no check engine light on after a couple of days with no phone call or communication from either of the ***'s we assumed that it had passed inspectionAt no time during this process was either Mror Mrs *** denied anything not to mention the vehicle has been returned and repaired twice, not three timesWith this letter I will attached copies of the work done on the *** *** as well as a copy of the State Lemon LawPlease feel free to contact our business if there are any other questions or concerns pertaining to this matter

I purchased a *** *** for $3,with 93,miles on it from N&B Car Sales, Incon 3/1/The vehicle did not pass state inspection because of the check engine light which was for emissions and I brought the vehicle back and forth different times to be fixed where I purchased it, each time the sales person claimed the car would pass inspection but it still doesn't pass inspection as of 3/13/and the sales person is refusing a refund of my purchase that I made in cashThe sales person tells me to keep driving the car and it will eventually clear out the check engine code in the car's computer and pass state inspection for emissions, the car now has over 94,miles on it and still not passing emissions inspection

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Address: 417 Maple St, Marlborough, Massachusetts, United States, 01752-3243

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