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N&B Napa

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Review: Napa is a under handed company over charging localsAnd half as fixing people cars.I got my car towed because my timing belt slippedOff but then I get a call from [redacted] that my water pump bust how Whe I never driven my car in three weeks then it towed to themLong story short I payed for the belt and the water pumpAnd was charge over 400 dollars that's crazy.To make matters even more bad the guy andy/andrewHad my gas line leaking ,I went strait backnot even five minutes & he was gone for the dayMean while he broke my hood to it won't shut after he called his self fixing my carThen my service engine light came on,and I ask another worker in the shop to help me And this guy said to me,Andrew/[redacted] doesn't have a license he just did two years of school and dropped out after he got the job! That's not fair to ppl like me getting over charge for half done work so they could keep you coming back.they can't find my record of what I got fix I think its something going on thereDesired Settlement: I would like my moneys back,I mean every last dime I spent in that hell hole and that shop shut downIts not just me getting over charge its othersAnd this owner bill need to be fine!!!!!



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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: I no for a fact my water pump was in shape,because my father looked at the car be for it was towed

I was told by [redacted] they had to move my van,so come on put two and two together.and they no,They wasn't closed when I came back

because I have a witness that was with me when I came to pick my van up,when the mechanic worker offered to fix the leak, Because that's the first thing I ask when I didn't see [redacted].

but the mechanic did say something about my pipe line,but left out how I exsplained how long I been a customer with them and why this problem

was over looked for so long with out somebody noticing it and bring it to my attention ? I was told to come back and talk to [redacted]

then I called on july the 24th or the 25th [redacted] was on vacation and they couldn't find chart.




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Description: Auto Repair & Service

Address: 1901 Kutztown rd, Reading, Pennsylvania, United States, 19604


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