NC Development Group

We have received the complaint -- in reference to case # [redacted] —in which tenants have filed a dispute with the Rental Lease Agreement for the property at [redacted] Holt, MichiganWe understand that the tenants are upset with the situation as it stands, and have attempted numerous times, via varying mediums to rectify and correct any complaints they have givenThe reason the tenants are receiving a 30-Day Notice to Vacate the premises, are for reasons outside of the control of our management companyDelhi Township promulgated a city ordinance in which no more than two unrelated individuals may reside in the same rental propertyThough we did sign the tenants into the property with the aforementioned ordinance unbeknownst to us and we have apologized to the tenants, with the option for them to be relieved from their lease upon finding new suitable living conditionsFurthermore, to facilitate this move, we have agreed to grant an extension to the tenants, so long as they submit an adequate request for extension This has been explained to the tenantsThe tenants are aware that each month the reserve the right to request an extension with us and the township until the end of their Rental Lease AgreementWe understand that the tenants are seeking a form of remuneration for leaving the property, whether that be in the form of a full release of their Security Deposit being held, or monetary relocation assistanceWe are denying the latterThe former is not left up to us, as the tenant’s Security Deposit is protected under the Michigan Security Deposit Act (RefAct of 1972)As we have explained to the tenants, the security deposit will be released to them at the end of their tenancy, less any damages made to the home that are beyond reasonable wear and tearTherefore, a guarantee cannot be madeAt NC Development Group Incwe pride ourselves on the fair and equal treatment of all current, future, and prospective tenants that fill the nearly units that we manageWe have tried to communicate with the tenant via phone, text, email, and even postal mail, to no availThe tenant is correct that we were aware of the number of tenants signing to the lease, as well as their perfect payment recordWe applaud the tenants for being such good tenants, and have tried our best to help bring a mutually beneficial solution to fruitionWe have even offered to move the tenants to different property that is available that we manage, insofar it meets their living requirements; whether that be locally, or one in a different municipalityThe tenants have repeatedly mentioned that this solution would work out to their benefit, as they are receiving promotions to work elsewhere in their professionWhen the tenants at [redacted] Holt, Michigan moved into the property, they signed into a lease agreeing to take the property in as is conditionA Mochecklist was filled out as a requirement, and mentions of repairs needed to the property were dutifully noted and the requested repairs were taken care of in a timely fashionThe tenants also mention that they presume a rental inspection was never done on the propertyThough that is a fair assumption, all municipalities require rolling rental inspections on all registered rental properties within their boundariesThese inspections typically happen every one to two yearsThe scheduling of the most recent rental inspection, and the time the tenants moved in is simply coincidenceWe cannot agree with these fomenting accusations against us and wish to solve any grievances the tenants may have

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]