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NC Mechanical Heating and Air

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NC Mechanical Heating and Air Reviews (2)

Referral from my [redacted] Home Warranty Company, the first technician was on time but cut it close to check my HVAC for a condo at [redacted], NC. I paid the $100 service charge for the tech to spend 5 minutes with my unit and decide I needed a new one. Was called to say how much it would cost me after the Warranty company paid their share. Told I had to have the entire system replaced but warranty would only pay about 1/5 the cost as they had to replace parts that were not covered. Told I should have some kind of sea coating that cost an extra $500 and they would send info on this product. Heard nothing as of today of that. Service was scheduled for a Thursday and when I called them on Wednesday to find out what time they would be there, was told they would come at 10am on Friday. As of 10:30 they were a no show with no call etc. Numerous phone calls throughout the daywas consistently lied to=that they were still coming. As of 7pm no show and now a text message that they would be there to install the next day (Saturday) at 9:30am. Again no show, and several phone calls later as I was told they were on the way, they finally appeared at noonish. This is a gated community which I had to walk to let them in 3 times as they left with asking how to get back in. They had to leave to get a dolly to move the unit from their truck to the elevator. Not sure why they didn't know before they came. By dinner time the three technicians had the unit in and working. They spilled something on my new flooring that had been installed two days before. The manner that the pipes were installed look as if a child did the workso tacky. Had I read these reviews earlier I would have insisted on another company. They often do not take calls and the voice mail is not set up. There are numerous other things I could add but basically I would avoid this company at all costs. It is unfortunate that the Home Warranty would hire a company like this.","neg-1

During the installation of a new HVAC system, NC Mechanical damaged a light fixture. The owner indicated he would pay for the repair. He has not.During the installation of a new HVAC system in September 2015, NC Mechanical damaged a light fixture. The owner indicated he would pay for the repair. He has not.Desired SettlementI want NC Mechanical to pay for the repairs I had made to the light fixture.

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Description: Air Conditioning Repair Companies

Address: 2729 E Nc 24 Hwy, Beulaville, North Carolina, United States, 28518-6633

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