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NC Wesleyan College

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Reviews NC Wesleyan College

NC Wesleyan College Reviews (2)

Good school!
This is an excellent small school that bent over backwards to assist me with correctly preparing my FAFSA info and the school itself met my full need. I nor my family had any financial resources to bring to the table, due to unusual life circumstances, life threatening illnesses, and all around bad luck. This school graciously met me where I was, got me into classes, and helped me improve my life and my job prospects. I will always be very fond of NC Wesleyan. It is a little school on the way to doing bigger and greater things!

I want this school to remove the charges off my credit score. I never ordered the books or attend the college. They stated they ordered the books and I went into the school in 2014 with my husband on the Wilmington NC campus. http://www[redacted]/ My husband and I was waiting if I was able to use the post 911 GI bill. I never applied for a school loan, but signed up for a couple of class's. After I found out the expiration date of using the GI bill, I called and withdrew the class's. I got a phone call months after that, stating I needed to return the books. I told them I never got them but only one book, and put on the book return to sender. The school told me that maybe it got lost in the mail. I told them, its not my problem, I NEVER placed an order for the books, nor did I get them.I pulled my credit history a few weeks ago and spoke to he finance office. They told me they did not care. They refuse to take the charges off even when once again I told them I never received any books, and one I sent back. The lady stated that it is their common practice to order the books to the students. I told her I have never in my life heard such a thing. I already had my BS and this is not the procedure, but up to the student to get the material. I also informed her, I never was a student there because I dropped out due to not wanting to apply for financial aid, and couldn't use the GI Bill. This college still refuses to take these charges off of my credit. Which make a person understand WHY they are not registered with you. I called their office around the first week in August, they told me I had to call the book store. I told them WHY? I never placed the order, therefore if they got lost, I am not responsible. I NEVER got them. This school is a sham and will not work with you. I refuse to pay for nothing I went and applied for, or received. I am hoping that this matter is resolved and you can help me. I am a disabled Veteran, and also on early disability retirement. IN NO way would I do this to anyone. I would have taken full responsibility. Please make this school accountable for their shady ways. Desired SettlementWhy should I pay for books I never got??? The one I did, I sent back to sender without opening the box up. I was told I should have, they were to be mailed back somewhere else. I explained to them, I never bought the books, applied to get the books, I did not order these books. I never attended their college. I sent the school all drop notices, why then would I not send back books? I have no use for them. If it got lost in the mail as they say, how in the world do they think I should pay? I need this off my credit. I could understand if I ordered them, and received them, BUT THIS NEVER HAPPENED! The want 734.00. These people are nuts, and I really need your help in this matter. Below is the company they are using on my credit report. Person handling this bill. [redacted]I want the 734.00 off of my credit! I never went or received these books!!! Business Response This account has been sent to collections in the amount of $733.67. The student registered for classes. At the time of registration, the books were ordered. The books are ordered through a 3rd party agency. In contacting the company, the books were ordered on 2 different dates. One order was placed on 10/17/13 order #[redacted] at a cost of $393.63 and the second order was ordered on 10/18/13 order #26220990 at a cost of $250.04. Plus additional fees on the account. The company who handles the book orders stated that the books were sent in two shipments. All 4 books were returned in one box and was received at the company on 12/26/13. The company allows students to return books within 2 weeks of the order date for a full refund. The books were returned 2 months later therefore it defaulted in to a book buy back status. The company issued the student a check in the amount of #36.00 which was the companies buy back cost for these books. Therefore the student still owes the college for the books. When the books were originally ordered in October, the College had to pay for these books to the company. The student was provided the contact information to contact the company who handles the books to determine why the credit was not issued back to the College for her books. If she had made contact then they would have been able to give her the information that I have provided here.Consumer Response Now this school has come up with more lies. One they said I got the book and never shipped back, or they got lost in the mail. NOW they are saying I DID get them and mailed them back late. Therefore I owe them 734.00. Wouldn't you think this is odd, when only one book was sent back to sender. I never got the books, I NEVER BOUGHT THESE BOOKS. How can a consumer be responsible for a book order I never replaced, received, or kept. IF you read my top complaint, this school stated the books got lost in the mail, or that I mailed them and they never received them. Why this change in their story? They still have not admitted they ordered this books, not I. Nor addressed I did not go to this school. So how in the world can they penalized me for something I never bought, or attended their school. These are lies so this report stays off of the Revdex.com site. The collections agency even stated they were putting this on hold, and may release this. So this school needs to be aware that their lies don't match, and this needs to come off my credit report. IF I owed this debt, I would pay. I DONT owe, I never ordered, OR did I EVER go to this school.Final Business Response When the student first contacted the school, we stated that a credit has not been issued back against her student account from the 3rd party vendor which means they could not have received the books. She was admit that she sent both packages back as return to sender. She indicated at that time that she only opened one box. With her stating that she did in fact send them back then we assumed that maybe they did not receive the books or they could have been sent to an incorrect location. Student asked for their contact information which she was given. The College has now contacted the 3rd party vendor and was given the information that we reported above with the order numbers and the dates. This is completely out of the College's hands and it is between the student and the 3rd party agency. At the time of registration, books are ordered. The student signed a form requesting used books for her[redacted] class on 10/17/13. Student later dropped [redacted] 213 to take PSY 201. PSY 101 books were ordered on 10/18/15. We have a signed form for the PSY [redacted] and [redacted] book order request. Since the books had already been ordered the student then had 2 weeks from the order date to return the books to the vendor for a full refund. The vendor received the books 2 months later. Again, this is a dispute between the student and the 3rd party vendor.

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Description: Colleges and Universities

Address: 3400 N Wesleyan Blvd, Rocky Mount, North Carolina, United States, 27804-8699

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