NCS Sales Corp

I am writing in regards to the above mentioned complaint We have been in direct contact via email with [redacted] concerning this matter and it was determined that the best resolution to this matter would be to refund [redacted] for the total amount of her orders [redacted] ***'s orders have been completelycancelled and a full refund in the amount of $will be mailed directly to Ms.*** If any further information is needed please feel free to contact meSincerely, [redacted]

I am writing in regards to the above mentioned complaintOur records indicate that on September 16, 2014, Ms [redacted] ordered a one year subscription to Gray's Sporting journal for $As this was not the publication that Ms [redacted] stated was purchased, we certainly feel that refunding her for the total amount we received for the order would be an acceptable option in this matter A full refund in the amount of $has been mailed to Ms [redacted] and we have cancelled her orderIf any further information is needed please feel free to contact meSincerely, [redacted]

I am writing in regards to the above mentioned complaint Our records indicate that we received Mr***r's mailed notice of cancellation on October 9, We have cancelled Mr***r's order per his requestWe will accept this complaint as the necessary proof of payment needed to process Mr***r's refundA refund in the amount of $will be credited to the credit card Mr***r used to pay for his order within ten days from the date of this letterIf any further information is needed please feel free to contact me.Sincerely, [redacted]

Ok well I better get what I paid for or I will be back on here fueling another complaint! [A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

I am writing in regards to the above mentioned complaint We have been recently notified that Cesar's Way Magazine, the publication Mr [redacted] purchased, has ceased publication Due to this, we certainly feel that refunding Mr [redacted] for the total amount of his order would be an acceptable option in this - matter A refund in the amount of $has been mailed to Mr [redacted] and we have cancelled his order If any further information is needed please feel free to contact me.Sincerely, [redacted]

Dear Sir or Madam: I am writing in regards to the above mentioned complaint Our records indicate that we received Ms [redacted] 's mailed notices of cancellation on November 21, We have cancelled Ms [redacted] 's orders per her request Ms [redacted] 's two checks for $and $were pulled from our deposit schedule and destroyedWe will accept this complaint as the necessary proof of payment needed to process Ms [redacted] 's refund for her cash payment of $A refund in the amount of $has been processed and mailed directly to Ms [redacted] If any further information is needed please feel free to contact me.Sincerely , [redacted]

Dear Sir or Madam:I am writing in regards to the above mentioned complaint Per our cancellation policy printed on the back of all of our sales receipts, cancellation requests must be mailed to the address listed on the sales receipt with a post mark no later than three business days
following the date of saleOur records indicate that as of the date of this letter, our office has not received the required mailed notice of cancellation from Mr*** Due to this , we will be unable to cancel and refund Mr***'s order at this time Mr***'s order has been received and is currently processing As indicated on his sales receipt, Mr*** can expect delivery of his order within days from the date of saleIf any further information is needed please feel free to contact me.Sincerely ,*** ***

Dear Sir or Madam:I am writing in regards to the above mentioned complaint Our records indicate that on December 1, 2014, Ms*** ordered a three year subscription to Sea Magazine wnich is scheduled to be delivered to the following recipient:*** *** ***
*** *** * *** ** ***As indicated on our sales receipts, we advise to allow up to days for delivery of the first issue We will be unable to refund Ms*** at this time as she has not yet allowed the proper time for delivery of her order If any further information is needed please feel free to contact me.Sincerely,*** ***

Dear Sir or Madam:I am writing in regards to the above mentioned complaint Our records indicate that we have been in direct contact via email with Ms*** concerning this matter We have processed Ms***s request for a refund on May 20th, after receiving the
necessary proof of payment documentation Ms***s refund in the amount of $was mailed from our office on May 21st, If any further information is needed please feel free to contact meSincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Again, the salesperson stated that cancellation at any time was an optionAlso, days to process an order is unacceptable when a consumer is given only days to cancelSalespeople should be informed that misleading a customer will inevitably lead to complaintsBecause I have had so many problems communicating with this company, I am not confident that I will be able to change my address when I move in monthsI believe this company should revisit not only their sales practices, but their customer service training methods as well
Regards,
*** ***

I am writing in regards to the above mentioned complaint It has been found that there was an error in the processing of Ms***' order for Fine Cooking Magazine Due to this, we certainly feel that refunding Ms*** for the total amount paid for Fine Cooking Magazine would be an
acceptable option in this matter A refund in the amount of $has been mailed to Ms*** for that purpose If any further information is needed please feel free to contact me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Again, the salesperson stated that cancellation at any time was an option. Also, 120 days to process an order is unacceptable when a consumer is given only 3 days to cancel. Salespeople should be informed that misleading a customer will inevitably lead to complaints. Because I have had so many problems communicating with this company, I am not confident that I will be able to change my address when I move in 4 months. I believe this company should revisit not only their sales practices, but their customer service training methods as well.
Regards,
[redacted]

I am writing in regards to the above mentioned complaint.  We have been in direct contact via email with [redacted] concerning this matter and it was determined that the best resolution to this matter would be to refund [redacted] for the total amount of her orders.  [redacted]'s orders have been...

completelycancelled and a full refund in the amount of $140.00 will be mailed directly to Ms.[redacted].  If any further information is needed please feel free to contact me. Sincerely,[redacted]

Ok well I better get what I paid for or I will be back on here fueling another complaint!
[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,[redacted]

Dear Sir or Madam:
I am writing in regards to the above mentioned complaint.   Our records indicate that we received Ms. [redacted]'s mailed notices of cancellation on November 21, 2014 .  We have cancelled Ms. [redacted] 's orders per her request.  Ms. [redacted] 's two...

checks for $64.00 and $34.00 were pulled from our deposit schedule and destroyed. We will accept this complaint as the necessary proof of payment needed to process Ms. [redacted] 's refund for her cash payment of $30.00. A refund in the amount of $30.00 has been processed and mailed directly to Ms. [redacted].  If any further information is needed please feel free to contact me.Sincerely ,[redacted]

I am writing in regards to the above mentioned complaint.  Our records indicate that we received Mr. [redacted]r's mailed notice of cancellation on October 9, 2014 . We have cancelled Mr. [redacted]r's order per his request. We will accept this complaint as the necessary proof of payment needed to...

process Mr. [redacted]r's refund. A refund in the amount of $59.00 will be credited to the credit card Mr. [redacted]r used to pay for his order within ten days from the date of this letter. If any further information is needed please feel free to contact me.Sincerely,[redacted]

I am writing in regards to the above mentioned complaint. Our records indicate that on September 16, 2014, Ms. [redacted] ordered a one year subscription to Gray's Sporting journal for $59.00. As this was not the publication that Ms. [redacted] stated was purchased, we certainly feel that...

refunding her for the total amount we received for the order would be an acceptable option in this matter.  A full refund in the amount of $59.00 has been mailed to Ms. [redacted] and we have cancelled her order. If any further information is needed please feel free to contact me. Sincerely,[redacted]

I am writing in regards to the above mentioned complaint.  We have been recently notified that Cesar's Way Magazine, the publication Mr. [redacted] purchased, has ceased publication.  Due to this, we certainly feel that refunding Mr. [redacted] for the total amount of his order would be an...

acceptable option in this  - matter.  A refund in the amount of $71.00 has been mailed to Mr. [redacted] and we have cancelled his order.  If any further information is needed please feel free to contact me.Sincerely,[redacted]

I am writing in regards to the above mentioned complaint. Our records indicate that on July 21, 2015, Ms. [redacted] ordered a two year subscription to Hot Bike Magazine. As indicated on our sales receipts, we advise to allow up to 120 days for delivery of the first issue. We have confirmed...

with Hot Bike Magazine that Ms. [redacted]s order has been processed and will begin with the November 2015 issue, which is scheduled to be delivered well within the delivery timeframe stated on our receipts. Ms. [redacted]s account number with Hot Bike Magazine is [redacted]. Instructions for cancelling an order are located on the back of all of our sales receipts and include all steps necessary to cancel an order. In order to cancel her order, Ms. [redacted] would have needed to mail us the notice of cancellation located on the back of her sales receipt with a post mark date no later than three business days from the date of sale. Since we did not receive Ms. [redacted]s notice of cancellation by mail with the required post mark date, we will be unable to cancel and refund her order at this time. If any further information is needed please feel free to contact me.

Dear Sir or Madam:I am writing in regards to the above mentioned complaint.  We have been in direct contact with [redacted] concerning this matter and her order was reshipped on February 19, 2015.  The tracking information indicates that [redacted] order was delivered on February...

25, 2015 to the following recipient:[redacted] order can be verified as delivered through USPS using the following tracking number: [redacted]. If any further information is needed please feel free to contact me.Sincerely,[redacted]