NEC Electrical Services

Revdex.com spoke with the businessThe customer did not have the business install the unit, labor is not covered because she had someone else install the unitThe customer was aware that the Freon is not covered under a warranty and she was made aware of the price before she paid for the service

Veneys
Heating and Air contactedAir temp and was told the unit was under warrantyBut did not notify me that my unit was not covered under warranty for Veneys Heating and Air to service my unitBut was covered for the original installerThey did not notify me that they were replacing parts and the cost of this before completing the serviceIf they had done so I wouldn't allow them to service my unitThey did not give me the option to say no before completing the work They also offered the undo their service by removing the refrigerant and the parts and refunding me $less the cost of the service call but upon receiving the letter from Revdex.com, they withdrew the offerThey did not follow protocol of notification to the customer me before completing a service call that was covered under warranty

Revdex.com spoke with the business. The customer did not have the business install the unit, labor is not covered because she had someone else install the unit. The customer was aware that the Freon is not covered under a warranty and she was made aware of the price before she paid for the service.