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Needlepoint in Paradise LLC

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Reviews Needlepoint in Paradise LLC

Needlepoint in Paradise LLC Reviews (1)

Initial Business Response /* (1000, 13, 2017/02/28) */
Hi I've tried contacting you and left you a voicemailThe phone you purchase is a brand new phone as I have the original purchase receipt from our wholesalersJust because you went to another store and they told you it's used most likely they
where trying to sell you a phone or upset you a phoneWhen you walked into our bussiness I had explained that to you and you had became upset and I also had explained to you that we can have our on site technicians have a look at you're phone
You then decided to get loud and didn't want us to assist you in anywayweeks later you called us and left me a message which I also returned you're call and left you a voicemail of you check your voicemails you will see I left you a messageNow you file a report and all you have to do is bring in you're phone so we can evaluate you're problem considering months after sale date anything could have went wrongWithout us diagnosing the problem and you not bringing in the device we cannot help youPlease understand that if you want this problem to be resolved you have to bring the phone in to
Our location and we will happily help you outThanks again have a great day
Initial Consumer Rebuttal /* (3000, 15, 2017/02/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
None of that never happened I haven't been back to the seller since I bought the phone nor have I spoken with themI purchased the phone in Gary IN, and I am a college student at *** University in *** I am planning to visit the store during spring break so his comments about me being disrespectful and belligerent is falseHowever I do have my original receipt with the owners signature on it as wellI also have the paper work from Apple saying my phone is registered to another man years agoTo further along this process I am also willing to send email copies of both the receipt and the the information from the Apple Store
Final Business Response /* (1000, 21, 2017/03/08) */
this my first respond to this copmplaint
the customer was never told thats the phone was brand new we have signage stating that we sell used new and refurbished pphones
with dayes warranty
spoke to the custmmer and she supose to come to the store to talk about the issee and thanke you
Final Consumer Response /* (3000, 24, 2017/03/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I would just like the phone to be fixed or a refund issued because there is now way I would have purchased a used phone for *** That is ridiculous

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Address: 975 Imperial Golf Course Blvd Ste 118, Naples, Florida, United States, 34110-1088

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