As the contract states, I told Neff Paving that my mother (***) was the contact person for this job so they can't say that they did not have to talk to herThey talked to her all along the wayI resent the fact that Mr [redacted] said there was "no pleasing the lady." My mother is an honest woman, who treats people the way she wants to be treated and taught all of us six children to do the sameHowever, she is not the type to let someone take advantage of her! She believes that if you can't do a job right, don't do it at all! I have attached an e-mail from my mother to Mr [redacted] on June 30, 2014, after she had called several times about the problems, since the start of the job on June In his response, (attached) he apologized for "all the problems" and even wanted to fire one of his workersShe told him when she met him that she did not want anyone to get fired, we just wanted the job done rightI had every intention of paying and as I indicated, I left the signed check with my mother to give to them upon completionWe are honest people, and I resent the fact that Mr [redacted] said we did not intend to payHe is the one who said we did not have to pay, because he knew these problems were their fault and no one would want to pay for that shoddy workmanship, however, he didn't know that they would make even more messes after he said thatYou have seen the pictures my mother took of some of the problemsWould anyone want to pay for that? I think not! If my mother had taken pictures before they tore the porch out, you would see the crumbling from winter weather and saltThe crumbling was the front LEFT side ONLY and a little on the topThere was no crumbling on the right side next to the garageThere was NO damage to the bricks or blocks surrounding the porchALL of that damage was done by Neff Paving and they know it! I got a reliable contractor to install the rails, and he wanted to know if it was a professional company who did "this shoddy job" and hoped we didn't pay for it! He showed me the porch slopes toward the garage and the cracks in the cement where it buts up against the house, and said water, ice and snow will run down into them and cause the cement to crack, eventuallyHe said he will install the rails, seal the cracks, and replace mortar, but will not be liable for any cracking of cement, during the replacement of rails I want the Revdex.com to post the fact that Neff Paving lied about tearing the whole porch out; they said the job would be done in two (2) days; they took three (3) months; they had to tear it out three times, because of shoddy work; and, after the fourth (4th) time, it is still not rightLet them know that I submitted pictures to show the damage to my propertyIf there is any further damage or problems, as a result of their poor workmanship, I will go to Small Claims Court to collect from them Once again, thank you for your time and consideration [redacted]
August 31, 2016I personally stopped out and looked at jobThe sealcoat was very acceptable, I did see where hot rubber crack filler was applied and there was a clump that was not melted, that was probably first crack that was filled that came out of crack fill machine tubeOur employee should of taken it upI told Mrs [redacted] that I would take care of this.I took weeks before they called us about problemMr [redacted] told me he wasn’t going to call but he had a friend from California who does sealing that told him it was a bad jobThat’s when I went up to look at it.I did not call back because I felt it was not a major issueThen, I get a letter after I talked to Mrs [redacted] from Revdex.comI thought that we worked out problem.We do over jobs a yearI guess we can’t please everyone but I go out of my way to solve any problems.The first time I talked to Mr [redacted] he seemed fine, just wanted to let me know that he wasn’t happy with job but, it wasn’t a big deal till his friend said it was a bad job.I talked with my employee about grass damage (this is the first I have even heard anything about this grass)Our Employee said that he did get onto grass and went up to the house and talked to Mrs [redacted] about this, she told him “honey don’t worry about that” and Mr [redacted] never said anything about this or I would have taken care of thisI am sorry for anything that I said that made it sound like I had an attitude with himI wish we could have resolved this without the Revdex.comI have been working with them on this issueWe are rated for years in a row as the top paving and sealcoating companies in the nation.Thanks,Clint B [redacted]
I feel that Mr [redacted] should have an outside reputable Paving Contractor look at the asphalt job and if they feel that it is faulty, I will replace area I did extend warranty All my employees said that Mr [redacted] is very unreasonable to talk to, degrading our employees and company while they were there
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Two employees came to our home They were focused on my attitude and their best to start a disagreement When my set them straight about some of the conversations they reported, they had no more to say They offered to extend the warranty for an additional year, a total of three years We have accepted the offerNo documentation has arrived to date
As the contract states, I told Neff Paving that my mother (***) was the contact person for this job so they can't say that they did not have to talk to herThey talked to her all along the wayI resent the fact that Mr [redacted] said there was "no pleasing the lady." My mother is an honest woman, who treats people the way she wants to be treated and taught all of us six children to do the sameHowever, she is not the type to let someone take advantage of her! She believes that if you can't do a job right, don't do it at all! I have attached an e-mail from my mother to Mr [redacted] on June 30, 2014, after she had called several times about the problems, since the start of the job on June In his response, (attached) he apologized for "all the problems" and even wanted to fire one of his workersShe told him when she met him that she did not want anyone to get fired, we just wanted the job done rightI had every intention of paying and as I indicated, I left the signed check with my mother to give to them upon completionWe are honest people, and I resent the fact that Mr [redacted] said we did not intend to payHe is the one who said we did not have to pay, because he knew these problems were their fault and no one would want to pay for that shoddy workmanship, however, he didn't know that they would make even more messes after he said thatYou have seen the pictures my mother took of some of the problemsWould anyone want to pay for that? I think not! If my mother had taken pictures before they tore the porch out, you would see the crumbling from winter weather and saltThe crumbling was the front LEFT side ONLY and a little on the topThere was no crumbling on the right side next to the garageThere was NO damage to the bricks or blocks surrounding the porchALL of that damage was done by Neff Paving and they know it! I got a reliable contractor to install the rails, and he wanted to know if it was a professional company who did "this shoddy job" and hoped we didn't pay for it! He showed me the porch slopes toward the garage and the cracks in the cement where it buts up against the house, and said water, ice and snow will run down into them and cause the cement to crack, eventuallyHe said he will install the rails, seal the cracks, and replace mortar, but will not be liable for any cracking of cement, during the replacement of rails I want the Revdex.com to post the fact that Neff Paving lied about tearing the whole porch out; they said the job would be done in two (2) days; they took three (3) months; they had to tear it out three times, because of shoddy work; and, after the fourth (4th) time, it is still not rightLet them know that I submitted pictures to show the damage to my propertyIf there is any further damage or problems, as a result of their poor workmanship, I will go to Small Claims Court to collect from them Once again, thank you for your time and consideration [redacted]
August 31, 2016I personally stopped out and looked at jobThe sealcoat was very acceptable, I did see where hot rubber crack filler was applied and there was a clump that was not melted, that was probably first crack that was filled that came out of crack fill machine tubeOur employee should of taken it upI told Mrs [redacted] that I would take care of this.I took weeks before they called us about problemMr [redacted] told me he wasn’t going to call but he had a friend from California who does sealing that told him it was a bad jobThat’s when I went up to look at it.I did not call back because I felt it was not a major issueThen, I get a letter after I talked to Mrs [redacted] from Revdex.comI thought that we worked out problem.We do over jobs a yearI guess we can’t please everyone but I go out of my way to solve any problems.The first time I talked to Mr [redacted] he seemed fine, just wanted to let me know that he wasn’t happy with job but, it wasn’t a big deal till his friend said it was a bad job.I talked with my employee about grass damage (this is the first I have even heard anything about this grass)Our Employee said that he did get onto grass and went up to the house and talked to Mrs [redacted] about this, she told him “honey don’t worry about that” and Mr [redacted] never said anything about this or I would have taken care of thisI am sorry for anything that I said that made it sound like I had an attitude with himI wish we could have resolved this without the Revdex.comI have been working with them on this issueWe are rated for years in a row as the top paving and sealcoating companies in the nation.Thanks,Clint B [redacted]
I feel that Mr [redacted] should have an outside reputable Paving Contractor look at the asphalt job and if they feel that it is faulty, I will replace area I did extend warranty All my employees said that Mr [redacted] is very unreasonable to talk to, degrading our employees and company while they were there
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Two employees came to our home They were focused on my attitude and their best to start a disagreement When my set them straight about some of the conversations they reported, they had no more to say They offered to extend the warranty for an additional year, a total of three years We have accepted the offerNo documentation has arrived to date