Negotiables

From: TRACY W***< [redacted] @***.com>Date: Wed, Jun 29, at 1:PMSubject: COMPLAINT ID [redacted] To: " [redacted] @MYRevdex.com.ORG" < [redacted] @myRevdex.com.org>RESPONSE TO COMPLAINT -ON JUNE 17, [redacted] PURCHASED METAL BUNK BEDS FROM ME, WHICH WERE LOCATED IN A STORAGE FACILITYSHE PHYSICALLY INSPECTED THEM ON SITE, I EXPLAINED TO HER THAT THEY COULD BE USED AS BUNK BEDS OR TWIN BEDS AND GAVE HER INSTRUCTION FOR THE MODIFICATION AND AN ALLEN WRENCHSHE THEN SAID SHE DIDN'T HAVE TRANSPORTATION TO GET THEM TO HER HOUSESO AS A COURTESY I AGREED TO DELIVER THEM FREE OF CHARGESHE THEN ASSISTED ME IN LOADING THEM IN THE BACK OF MY TRUCKAT THAT TIME, SHE AND I BOTH INSPECTED THE ITEM AND THEY WERE IN EXCELLENT CONDITIONI PROCEEDED TO FOLLOW HER TO HER HOUSEONCE AT HER HOUSE, WE BOTH UNLOADED THEM FROM MY TRUCK AND INTO HER LIVING ROOMNOT ONCE DID SHE COMPLAIN ABOUT ANYTHING BEING BROKEN OR DAMAGEDONLY UNTIL EVERYTHING WAS IN ITS PROPER PLACE AND I GAVE HER INSTRUCTIONS ON ASSEMBLY WITH THE TOOL I'D GIVEN HER AND SHE WAS COMPLETELY SATISFIED , THEN SHE PAID ME $DAYS LATER SHE CALLED TO TELL ME IT WAS MISSING A PIECE AND SHE DIDN'T WANT IT ANYMOREI TOLD HER ALL THE PIECES WERE THERE AND THAT WE BOTH INSPECTED IT BEFORE IT LEFT THE FACILITY BUT THAT AS A COURTESY I WOULD COME BACK TO HER HOUSE TO SEE ABOUT ASSEMBLYONCE THERE THE FOLLOWING DAY, I PROCEEDED TO INVESTIGATE THE BEDS AND NOTICED IMMEDIATELY THAT THERE WERE PIECES THAT WERE COMPLETELY BROKEN IN HALFI EXPLAINED TO HER AT THAT POINT THAT BECAUSE SOMEONE OBVIOUSLY HAD TO USE A LOT OF FORCE TO SEPARATE WELDED METAL THAT THERE WAS NOTHING I COULD DO TO RECTIFY HER PROBLEMSHE THEN ASKED FOR A REFUND AND I EXPLAINED TO HER THAT WASN'T AN OPTION NOT JUST BECAUSE IT WAS BROKE BUT FIRST AND FOREMOST THAT WE ARE A LICENSED THRIFT STORE WHERE JUST LIKE [redacted] , [redacted] ***, ETC"ALL SALES ARE FINAL" AND WE ARE PROTECTED BY THAT MANTRA IN THE STATE OF MARYLAND WHERE THERE IS A "BUYER BEWARE" RESPONSIBILITY WHEN BUYING USED ITEMSNEVERTHELESS, SHE KNEW ALL ALONG THE ITEM WAS NOT BROKEN WHEN SHE SELECTED, TRANSPORTED AND TRIED TO ASSEMBLESHE HAS IN TURN THREATENED MY PERSON, MY FAMILY AND MY BUSINESSWE PRESENTLY HAVE A PEACE ORDER THAT A CHARLES COUNTY JUDGE ENFORCED BECAUSE SHE PERJURED HERSELF IN COURT, WHEN ASKED IF SHE HAD MADE BODILY HARM THREATSONCE EVIDENCE (VIDEO, POLICE REPORT, ETC.) WAS SUBMITTED SHE CHANGED HER STORYAT THIS POINT, WE WOULD LIKE [redacted] TO ACCEPT RESPONSIBILITY, STOP THE HARASSMENT, AND LEAVE US IN PEACETHERE IS NOTHING MORE I CAN DO FOR HER.TRACY W***

From: TRACY W[redacted]<[redacted]@[redacted].com>Date: Wed, Jun 29, 2016 at 1:17 PMSubject: COMPLAINT ID [redacted]To: "[redacted]@MYRevdex.com.ORG" <[redacted]@myRevdex.com.org>RESPONSE TO COMPLAINT -ON JUNE 17, 2016 [redacted] PURCHASED METAL BUNK BEDS FROM ME, WHICH WERE LOCATED IN A STORAGE FACILITY. SHE...

PHYSICALLY INSPECTED THEM ON SITE, I EXPLAINED TO HER THAT THEY COULD BE USED AS BUNK BEDS OR 2 TWIN BEDS AND GAVE HER INSTRUCTION FOR THE MODIFICATION AND AN ALLEN WRENCH. SHE THEN SAID SHE DIDN'T HAVE TRANSPORTATION TO GET THEM TO HER HOUSE. SO AS A COURTESY I AGREED TO DELIVER THEM FREE OF CHARGE. SHE THEN ASSISTED ME IN LOADING THEM IN THE BACK OF MY TRUCK. AT THAT TIME, SHE AND I BOTH INSPECTED THE ITEM AND THEY WERE IN EXCELLENT CONDITION. I PROCEEDED TO FOLLOW HER TO HER HOUSE. ONCE AT HER HOUSE, WE BOTH UNLOADED THEM FROM MY TRUCK AND INTO HER LIVING ROOM. NOT ONCE DID SHE COMPLAIN ABOUT ANYTHING BEING BROKEN OR DAMAGED. ONLY UNTIL EVERYTHING WAS IN ITS PROPER PLACE AND I GAVE HER INSTRUCTIONS ON ASSEMBLY WITH THE TOOL I'D GIVEN HER AND SHE WAS COMPLETELY SATISFIED , THEN SHE PAID ME $100. 2 DAYS LATER SHE CALLED TO TELL ME IT WAS MISSING A PIECE AND SHE DIDN'T WANT IT ANYMORE. I TOLD HER ALL THE PIECES WERE THERE AND THAT WE BOTH INSPECTED IT BEFORE IT LEFT THE FACILITY BUT THAT AS A COURTESY I WOULD COME BACK TO HER HOUSE TO SEE ABOUT ASSEMBLY. ONCE THERE THE FOLLOWING DAY, I PROCEEDED TO INVESTIGATE THE BEDS AND NOTICED IMMEDIATELY THAT THERE WERE 2 PIECES THAT WERE COMPLETELY BROKEN IN HALF. I EXPLAINED TO HER AT THAT POINT THAT BECAUSE SOMEONE OBVIOUSLY HAD TO USE A LOT OF FORCE TO SEPARATE WELDED METAL THAT THERE WAS NOTHING I COULD DO TO RECTIFY HER PROBLEM. SHE THEN ASKED FOR A REFUND AND I EXPLAINED TO HER THAT WASN'T AN OPTION NOT JUST BECAUSE IT WAS BROKE BUT FIRST AND FOREMOST THAT WE ARE A LICENSED THRIFT STORE WHERE JUST LIKE [redacted], ETC. "ALL SALES ARE FINAL" AND WE ARE PROTECTED BY THAT MANTRA IN THE STATE OF MARYLAND WHERE THERE IS A "BUYER BEWARE" RESPONSIBILITY WHEN BUYING USED ITEMS. NEVERTHELESS, SHE KNEW ALL ALONG THE ITEM WAS NOT BROKEN WHEN SHE SELECTED, TRANSPORTED AND TRIED TO ASSEMBLE. SHE HAS IN TURN THREATENED MY PERSON, MY FAMILY AND MY BUSINESS. WE PRESENTLY HAVE A PEACE ORDER THAT A CHARLES COUNTY JUDGE ENFORCED BECAUSE SHE PERJURED HERSELF IN COURT, WHEN ASKED IF SHE HAD MADE BODILY HARM THREATS. ONCE EVIDENCE (VIDEO, POLICE REPORT, ETC.) WAS SUBMITTED SHE CHANGED HER STORY. AT THIS POINT, WE WOULD LIKE [redacted] TO ACCEPT RESPONSIBILITY, STOP THE HARASSMENT, AND LEAVE US IN PEACE. THERE IS NOTHING MORE I CAN DO FOR HER.TRACY W[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:  The response from the business owner has nothing to do with the facts.  This matter will be resolved in Court.Regards,
[redacted]