Neibauer Dental Care South Riding

This letter is in regards to the recent concern filed by *** *** *** dated March 23, We at Neibauer Dental Care take our patient's complaints and concerns very seriously.On October 6, 2016, *** *** had a prophy, exam, intraoral images, xrays, and a perio evaluation completedAfter
the completed appointment, the office attempted to make an appointment for *** *** at which time she requested not toOn October 14, 2016, the office called *** *** to make a recare appointmentThe office left a message with *** ***'s voicemail.We sincerely apologize that *** *** has gone to these lengths in order to have her concerns heard and further addressedWe appreciate you aiding in the resolution process and will welcome your feedback, In sum, I am confident we met the standard of care during *** ***'s visitIf further information is needed please reach out to me at ###-###-####, and I would be happy to assist.Respectfully,Megan B***Practice Manager of Operations Neibauer Dental Care-South Riding