Neidecker, LeVeck & Crosser Funeral Home

Initial Business Response / [redacted] (1000, 5, 2015/11/25) */ Contact Name and Title: Ron [redacted] Operations Contact Email: [redacted] @pointclicktrack.com PointClickTrack.com does not have the ability to credit in Points, we do not own the website that is advertising the offer PointClickTrack.com tracks advertisements from the advertiser to the site owner If a user clicks on an ad and follows through with the requirement of the Ad then PointClickTrack.com will track that transaction from the site owner to the advertiser and back again In this case the end user signed up for one of the offers (advertisements) when they did not get credit they wrote up a support ticket When they were asked for verification they did not use the link provided to send the verification in on but instead used email If the process was followed correctly with the user through the site owner using the links provided for reporting and verification to support then this process would have been handled immediately Due to the confusion this process created, we at PointClickTrack.com are looking into better ways to streamline and make it clearer what needs to take place when going through support Although PointClickTrack.com has not received any compensation/credit for this offer we are crediting/compensating the site owner for satisfying the completion of the offer It would then be up to the site owner to credit this user in whatever fashion, rewards, points, etcthat was agreed upon between them We have every confidence that this will take place OFFER: PointClickTrack.com does not have the ability to credit in Points, we do not own the website that is advertising the offer PointClickTrack.com tracks advertisements from the advertiser to the site owner If a user clicks on an ad and follows through with the requirement of the Ad then PointClickTrack.com will track that transaction from the site owner to the advertiser and back again In this case the end user signed up for one of the offers (advertisements) when they did not get credit they wrote up a support ticket When they were asked for verification they did not use the link provided to send the verification in on but instead used email If the process was followed correctly with the user through the site owner using the links provided for reporting and verification to support then this process would have been handled immediately Due to the confusion this process created, we at PointClickTrack.com are looking into better ways to streamline and make it clearer what needs to take place when going through support Although PointClickTrack.com has not received any compensation/credit for this offer we are crediting/compensating the site owner for satisfying the completion of the offer It would then be up to the site owner to credit this user in whatever fashion, rewards, points, etcthat was agreed upon between them We have every confidence that this will take place Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/11/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) They have given me credit so I don't have anything else to dispute I do realize I should have answered on their page much sooner but it was hard to find Thank you!

Initial Business Response /* (1000, 5, 2015/11/25) */
Contact Name and Title: Ron *** Operations
Contact Email: ***@pointclicktrack.com
PointClickTrack.com does not have the ability to credit in Points, we do not own the website that is advertising the offer PointClickTrack.com tracks
advertisements from the advertiser to the site owner If a user clicks on an ad and follows through with the requirement of the Ad then PointClickTrack.com will track that transaction from the site owner to the advertiser and back again In this case the end user signed up for one of the offers (advertisements) when they did not get credit they wrote up a support ticket When they were asked for verification they did not use the link provided to send the verification in on but instead used email If the process was followed correctly with the user through the site owner using the links provided for reporting and verification to support then this process would have been handled immediately Due to the confusion this process created, we at PointClickTrack.com are looking into better ways to streamline and make it clearer what needs to take place when going through support Although PointClickTrack.com has not received any compensation/credit for this offer we are crediting/compensating the site owner for satisfying the completion of the offer It would then be up to the site owner to credit this user in whatever fashion, rewards, points, etcthat was agreed upon between them We have every confidence that this will take place
OFFER:
PointClickTrack.com does not have the ability to credit in Points, we do not own the website that is advertising the offer PointClickTrack.com tracks advertisements from the advertiser to the site owner If a user clicks on an ad and follows through with the requirement of the Ad then PointClickTrack.com will track that transaction from the site owner to the advertiser and back again In this case the end user signed up for one of the offers (advertisements) when they did not get credit they wrote up a support ticket When they were asked for verification they did not use the link provided to send the verification in on but instead used email If the process was followed correctly with the user through the site owner using the links provided for reporting and verification to support then this process would have been handled immediately Due to the confusion this process created, we at PointClickTrack.com are looking into better ways to streamline and make it clearer what needs to take place when going through support Although PointClickTrack.com has not received any compensation/credit for this offer we are crediting/compensating the site owner for satisfying the completion of the offer It would then be up to the site owner to credit this user in whatever fashion, rewards, points, etcthat was agreed upon between them We have every confidence that this will take place
Initial Consumer Rebuttal /* (2000, 7, 2015/11/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They have given me credit so I don't have anything else to dispute I do realize I should have answered on their page much sooner but it was hard to find Thank you!