Neighborhood Garage Door Repair & Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

See attached document

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

I have attached the Invoice. I had to call 3 times to have them email to me. I looked up the price for this unit at Home Depot is $179.00 with more equipment. so the price they charged was 761.55. I called overhead door there price installed is $559.00. Overhead Door is one of the more expensive...

companies. iI have called my Credit card company to explain what has happened they are disputing the charge, I had no other recourse they Neighborhood Garage Door Company refused to make teis very over price gouging opener work and they caused a dangerous situation for me the unit is in danger of falling down on Me or my Dad also the Car. I have called Overhead Door to remove the unit Neighborhood installed and CORRECTLY Install another unit. This company is taking advantage of people and the workers are not qualified to install. I picked up bolts and screws  trash they left all over my garage.

We apologize for any and all inconvenience that the customer endured due to this experience. We strive to provide the highest quality parts and service in the industry, but also offer the best repair options and any coupons available to fit the repair cost into our customer's budget. We were able to...

speak with the customer on 2/15/2018 and reached an agreement for a confirmation email in resolution of the complaint. Thank you for bringing this invaluable feedback to our attention, as a business we are always looking for ways to improve our processes and procedures to ensure that a similar situation does not happen to any future customers.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]