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Neighborhood Insulation Roofing Co. Inc.

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Neighborhood Insulation Roofing Co. Inc. Reviews (3)

In response to the allegations expressed by Ms*** *** ***: It is our standard process at ERA that applicants must complete a background check and be approved prior to renting a propertyThis is done online and the potential tenant is fully notified that the cost for the background check
is nonrefundable.The Property Manager in this case met with the potential tenant and reviewed the results with herIt is correct the potential tenant did state that the report had several errors on it; unfortunately we must go by the reportThe Property Manager does specifically remember advising Ms*** that she needed to contact the credit agencies and get the issues resolvedThat is not something we can help her with.The service that was paid for was for the background check and ERA receives no monies for thatWe would gladly rent to Mrs*** upon an acceptable background check; however we just cannot waiver on this rule

Dear Revdex.com:Re: Revdex.com Complaint ID# ***Regarding the second response from *** ***.Ms*** was treated fairly and the only reason she was not approved was because of the issues on her credit report Agent did meet with Ms*** and did review her credit report with her Agent explained to Ms*** there were just too many issues for approval However; ERA strives to uphold the standard of great customer service and we are very concerned by these accusations Therefore and only as a matter of maintaining our reputation regarding customer service we will offer to settle this dispute in the sum of $to Ms*** The acceptance of the $by Ms*** will be an acknowledgement of full and complete resolution of her accusations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Funny I was approved the morning before (Emails screen shots attached) and then when I show up the next morning I am not. OK sure. Keep using the ONE CREDIT REPORT AS BEING DENIED excuse. Like I said in my complaint ERA did not do a complete background check. ERA even uses my ONE CREDIT REPORT as back up for a consumer complaint. Consumers should be aware that when applying for anything with ERA that if you do not look the part when you are approved they could and will use anything they can against you with the blonde lady behind the curtain.
Regards,
[redacted]

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Address: 2601 Brassow Road, Saline, California, United States, 48176

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