Nellis, Jeff Contractor

Initial Business Response / [redacted] (1000, 10, 2015/07/16) */ I sent her photos of the Ac's and then brought them to her while she was thereI asked her to look at them and asked if they were fineShe said they were and she was there the entire time I installedThe furnace was not working properly and I set it to stay on and shut off at the main breaker When I came back, she got the furnace fixed and found an ac on [redacted] that was cheaperShe wanted me to take the one out and replace it with that one from [redacted] I did so and it froze up because it was low on freonI told her when the furnace got fixed I'd come out and check levelsShe contacted me and I came out and added freon and everything was running fineThat was time and labor on my partI still have that hole in the wall and I am willing to go fix itThe foot line set, I still haveShe is more than welcome to have itI cannot take it backShe is due a refund, but with my time and labor and the line set, it will only be about $

Initial Business Response /* (1000, 10, 2015/07/16) */
I sent her photos of the Ac's and then brought them to her while she was there. I asked her to look at them and asked if they were fine. She said they were and she was there the entire time I installed. The furnace was not working properly and...

I set it to stay on and shut off at the main breaker.
When I came back, she got the furnace fixed and found an ac on [redacted] that was cheaper. She wanted me to take the one out and replace it with that one from [redacted]. I did so and it froze up because it was low on freon. I told her when the furnace got fixed I'd come out and check levels. She contacted me and I came out and added freon and everything was running fine. That was time and labor on my part. I still have that hole in the wall and I am willing to go fix it. The 50 foot line set, I still have. She is more than welcome to have it. I cannot take it back. She is due a refund, but with my time and labor and the line set, it will only be about $150.