Nelson Auto Center

Initial Business Response / [redacted] (1000, 9, 2015/08/24) */ Ford sent this coupon without our knowledgeIt was a part of a package year long package but was to have prior approval of the content before sending outThey did not have our permission to use the sale price they did for the oil changes I attempted to explain this to [redacted] over the phoneWe did not know it was sent out until ***'s daughter came in to redeem the unauthorized coupon

Initial Business Response /* (1000, 9, 2015/08/24) */
Ford sent this coupon without our knowledge. It was a part of a package year long package but was to have prior approval of the content before sending out. They did not have our permission to use the sale price they did for the 4 oil changes. ...

I attempted to explain this to [redacted] over the phone. We did not know it was sent out until [redacted]'s daughter came in to redeem the unauthorized coupon.