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Nelson Brothers Professional Real Estate

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Nelson Brothers Professional Real Estate Reviews (4)

I moved into the university towers about a month ago and it has been nonstop drama for the office people. They don't seem to actually want to work. I often walk by the office to see them watching T.V. not very productive people in there. These apartment have cleaning checks and I was 100% sure I was good. The next morning it was check and was dirty due to a messy peer. I had photos of evidence to prove I cleaned and was squared away. I was still charged the clean fee and was turned down and avoid by office staff when I went to complain and also see if I could get it avoided. The office manager proceeded to give attitude and stand there and act like she didn't have a clue what she could do to help. I asked for a higher authority and was still turned down with more attitude. I also turned in a couple of work orders and they had a guy come in and he said he didn't see anything wrong with the door frame complaint and blew me off. Cleary the door frame is beat up and worn out and theres still mold on the ceiling in all the bathrooms. This place is sick and the management sucks. No other bright or intelligent way to put it. It sucks. These people don't really want to work. I would never recommend moving here.

Review: I am currently a renter at one of the Nelson Brother's properties, one University Towers student living complex, in Orem Utah. It is stated in the contract between myself and University Towers, owned by The Nelson Brothers, that I am to pay a Utility charge each month which will ensure I am allowed access to said Utilities including an internet bundle. The internet, however, was down for a two week period without any notice and despite multiple attempts to inform the management at this location, ending this past week on September the ninth, when a new internet system which only uses wifi was activated. The router for this system is in the downstairs office or basement, while my apartment is in the penthouse four or five floors above. My roommates and I get a signal so absolutely weak that we may as well not be getting internet at all. We have attempted multiple times over this past week to work with the employee [redacted] and manager [redacted] who have both either ignored us, told us tough luck, or said that it would be sped up at an undefined future date by certain workings. Upon asking them if we could seek our own internet providers they said that they would decline these other providers access to their facilities and would not allow us to do so. In the state of Utah, the internet is deemed a needed resource in a student living complex and my roommates and I are being deprived of this or the option to seek it elsewhere despite paying for the service!Desired Settlement: I need to either be provided with adequate internet with the current internet service provider, or allowed to seek other providers who can do so and a reduction in the amount of utilities I pay to compensate for the lack of service being provided.

Everything was fine until they hired their new "VP" Ryan Shreeve. He is a walking disaster and does nothing but lie to residents and make constant threats. He has no professionalism and will be the downfall of this company if kept. He tells other students he will pay them money out of his own pocket to move into his apartments, that sounds super sketchy and desperate! I will not be living here long and will tell my neighbor friends to move out of he does not get fired soon!

Review: Aggie Factory a Student Housing/Apartment complex which is managed by Nelson Brothers proactively signed up student entering contractual agreements to provide housing for the upcoming school year in two weeks. As recently as last week they actively promoted the lie that the building complex was on track and would be available and move in ready in two weeks. The local managers even made promises that the building would be ready or they would provide hotel/motel accommodations until ready to occupy. However over the weekly they email all future tenant with a "whole hearted apology" and reneged on their verbal agreements and promises that the building would be ready to occupy or provide accommodation at a hotel. Now hundreds of students are homeless with out options in a very tight student rental market. Their only option was to refund the deposits which of course is going to take weeks to return and hopefully not bounce at the bank.Desired Settlement: Aggie Factory and Nelson Brother should provide the short term accommodations for each of the stranded and now homeless students they proactively promised and committed that their apartment complex would be completed and ready to occupy. They need to do what is right by the students customers and not walk away with a simply apology.

I want in writing that all of these student will have the same contracts and pricing available to them when the complex is completed and ready to occupy.

I want the owners to contact the student customers and parents and apologize for delaying the notification beyond the point when there was options to find new accommodations. My daughter was told they would enforce the contract and not allow her to break it throughout the summer when she went in to check on the status.. now they get to break the contract with out any consequences. Just a bad business and management.

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Description: Real Estate Services, Property Management

Address: 130 Vantis #160, Aliso Viejo, California, United States, 92656

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