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Nelson Davison Administrators

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Nelson Davison Administrators Reviews (3)

I have had to deal with this company for years priorI am trying to re-open for the third time after four back surgeriesMy back now is significnatly worse with bulging discs and thinning of the spine (spinal stenosis)I have been to their doctor and my doctor and they both agree the case should be re-openedIn a letter dated 6/29/Pamela R [redacted] claims "specifically I need to determine how MsA [redacted] ' non-industrial conditions have affected her current conditonI WAS an INDUSTRIAL accident to the right knee with a complex torn meniscus surgeryIt makes things tough for me and the doctors when things are not stated correctlyUntil they figure it out I am the one in constant chronic pain every day with my backSuffering is no solutionShe has even withheld authorizing my Avinza which is morphineThat is very dangerous and I have been taking it for yearsAnyhow, I am very frustrated and don't understand why It's taking so long to make a determination of re-opening

***, By copy of this email I will ask [redacted] to forward to you snapshots taken from the video of the incidentYou will see in the photos, the vehicle entering the wash, followed by a few shots of the vehicle AFTER it has left the cloth wash area (trim pieces still attached), in the rinse area (again trim still attached) and finally in the blow dry area (where the trim detaches)The trim on this approximately year old vehicle has most likely become aged and worn and would ultimately have fallen off at some point on the roadUnfortunately, for us it just happened to be in the tunnel of the carwashOur blowers are the most popular in the industry and are factory set and are in perfect working order I understand why the customer would feel we are at fault but we washed nearly cars that day with no other incidentsThis is a case of a worn part on an aged vehicleThe problem lies with the vehicle, not the washThanks for your efforts in this matter [redacted] Owner

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I have reviewed the three picturesSo, it looks like there was tape on the back windshield wiper when we entered the car washHowever, upon exiting the car wash there was no tape on the back windshield wiperThis confirms that something did malfunction in the car washI had requested the complete video of the cayenne going to the car washThese three pictures did not help with more than the tape being on the back windshield wiper as we entered the car wash Upon exiting the car wash there was no tape on the back windshield wiperThis confirms that something did malfunction in the car washI had requested the complete video of the cayenne going to the car washThese three pictures did not help with more than the tape being on the back windshield wiper as we entered the car wash I would like to request again a copy of the video completeAlsoI am requesting a mediation to resolve this issue Regards, [redacted]

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