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Nelson Ledges Quarry Park

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Reviews Nelson Ledges Quarry Park

Nelson Ledges Quarry Park Reviews (1)

Initial Business Response /* (1000, 11, 2015/09/18) */
To Whom It May Concern;
Absolutely no one was turned away from our Willie Nelson concert for either camping or attendance in generalIn accord with Portage County Health Code, we can accommodate campers and 10,concert attendeesWe
therefore cut off ticket sales when we had exactly campers, therein maintaining accommodations for all
Also, as advertised, there were no additional charges for campingAll patrons were informed that there was a $to $parking fee for those who arrived late and had to park across the streetBecause we don't own the land across the street, we have no control over the prices charged for that service
Everyone who bought tickets for this event was therefore informed of these vital details not only in their confirmation email but in subsequent emails that were sent out just days before the event, specifically to remind them
A copy of this email in included here:
Dear Customer,
Thank you for purchasing tickets to see Willie Nelson at the Quarry! Because this is a sold-out event, PLEASE read the following guidelines, as they are for your own convenience:
ARRIVAL TIMES: For those of you who wish to park your vehicle at your site, be sure to arrive no later than Friday morning, if not Thursday for just $more per adultDue to our early bird camping discount, this is just $per adult the night before a festival begins but is $for every additional night either before or after a festival
CAMPERS & RV's: In addition to paying regular admission, please note that all parties bringing a camper or RV must purchase one of the following:
A ppass for a one-time fee of $
A camper pass for a one-time fee of $40, or
An RV pass for a one-time fee of $
Because parking is often limited, for our larger shows especially you'll also want to arrive well in advance of the music event itselfThis means bringing your camper or RV in EARLY on the morning that the festival begins, if not a day or more before, to ensure that you find a site that accommodates your needs
CARPOOLING: Because parking is often limited at our larger events, we also strongly encourage you to carpoolFor our larger events, we typically charge $per vehicle for those who don't carpoolShould you arrive early enough to park within our confines, having or more people in your vehicle will relieve you from having to pay any parking fees at all
OVERFLOW PARKING: If you don't arrive early for a large event and there's no additional room for parking, vehicles are often directed across the street to private property that's reserved specially for parkingBecause we have no control over the prices charged for this service, they typically range between $and $per vehicle per event
WALLETINI: Please also note that Walletini tickets will NOT be honoredDespite any instructions sent to you by our ticket agency, we are unable to process Walletini tickets displayed on smart phonesYou must have print-at-home tickets, mail-order tickets, or tickets waiting for you at our gate via our "will call" list
That said, please have your tickets and/or a photo ID ready when you arriveAnd have a great time!
~The Quarry
Initial Consumer Rebuttal /* (3000, 13, 2015/09/28) */
This response is blatantly falseWe were out and out REFUSED entrance for campingWe were permitted to WALK in to the park for the concert and vendors but were out and out REFUSED entrance for campingIf there was any way possible to camp at this location, we would not have had such a horrible experience and therefore would not have needed to file a complaint to start with
They said in their response that they can hold 10,people for the concert venue and only 4,for campingThey DID NOT cut off attendance at 4,There were way more people there than thatIn fact we were told that they put additional tickets on sale the day before the show, after it had been announced it was sold out
Their email clearly instructs us to arrive no later than Friday morning if we intend on parking at our camp siteWE WERE there Friday morning and they would not let us in to campSaying they were already fullInstructing us to park across the street and walk in to see the eventThe quote below is copied exactly from their response
"ARRIVAL TIMES: For those of you who wish to park your vehicle at your site, be sure to arrive no later than Friday morning, if not Thursday for just $more per adult"
As I explained in the original complaint, there needs to be a regulatory agency to make sure these rip off artists do not sell 10,tickets that supposedly include camping when they can only legally accommodate 4,500! What is stopping them from doing bad business in this manor and then turning the excess away with no chance of refund?
Here is a copy of the email they sent when more tickets went on sale AFTER they claimed the show was sold out!
WILLIE NELSON TICKETS ARE STILL AVAILABLE!
People
Nelson Ledges Quarry Park
Aug at 11:AM
To
***
WILLIE NELSON & OLD CROW MEDICINE SHOW ARE PERFORMING LIVE AT THE QUARRY NEXT FRIDAY, AUGUST 14TH!!! YOU WON'T WANNA MISS THIS EPIC, ONCE-IN-A-LIFETIME EVENT!!!
FRIDAY, AUGUST 14TH:
5:- 8:PM: The Davisson Brothers Band
8:- 9:PM: Old Crow Medicine Show
9:PM: ***FIREWORKS***
10:PM on: Willie Nelson
SATURDAY, AUGUST 15TH:
12:- 2:PM: Marnée
3:- 5:PM: The Tonk Brothers
6:- 8:PM: Blue Moon Soup
9:-11:PM: Donna the Buffalo
ADMISSION: (includes both music & camping)
NO FRIDAY PASSES OR FRI-SAT PASSES WILL BE SOLD! ALL-WEEKEND PASSES ONLY!!!
This companies response IS NOT satisfactory
Thank you for your continued attention to this matter
***
Final Business Response /* (4000, 16, 2015/09/29) */
I can't imagine how this complaint has even arisenWe had campers at the Willie Nelson concert, absolutely all of whom were reserved areas for campingAbsolutely no one was turned away for any reasonWith regard to those who bought tickets for the Friday-night concert alone, after the music was over I personally watched them walk to their vehicles and leaveConsequently, these allegations honestly make no sense

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