Nelson Plumbing

Home warranty co assigned Nelson plumbing to a non emergency job at our rent house.Mr Nelson does not accept credit cards for copayment portion & as I had a time conflict with his appt time,I called & prepaid my copay over the phone to warranty co directlyApparently Mr Nelson didn't like that & told my renter he was going to "mess with your land lady's head" He was a no show for the apt with the renter & did not return our phone calls or rescheduleA shame because we had used him before & he did good workA good plumber with a BAD attitudeWho needs that? Warranty co found us someone else

Called our home warranty company on SundayThey dispatched Nelson Plumbing for a clogged kitchen drainNo word from them by Tuesday so I called and spoke with a gentlemanHe said they had received the dispatch and would be there WednesdayNo one showed up WednesdayI called again and got voicemailNo one returned that callOn Thursday I called and got the same man againHe said the home warranty company had dropped about jobs on them and they were taking care of emergencies first but asked me to call him at 9am on Friday to remind himHe said they would be in the area and would be able to do the jobI called at 9:and he stated they were finishing a job in the area and would be right overHe asked if the home warranty co-pay would be there for himI stated yesAt 1:pm still no word from anyone so I called the owner of the houseShe called the same number and the man told her they were not going to do the job and hung up on herVERY UNPROFESSIONAL, UNRELIABLE and NOT A GOOD WAY TO DO BUSINESS

Home warranty co assigned Nelson plumbing to a non emergency job at our rent house.Mr Nelson does not accept credit cards for copayment portion & as I had a time conflict with his appt time,I called & prepaid my copay over the phone to warranty co directly. Apparently Mr Nelson didn't like that & told my renter he was going to "mess with your land lady's head"
He was a no show for the apt with the renter & did not return our phone calls or reschedule. A shame because we had used him before & he did good work. A good plumber with a BAD attitude. Who needs that? Warranty co found us someone else