I bought a used Dodge Ram truck from Nelson and even though the sales experience went fairly well months after I bought the truck I found out it had major frame damage in the past that was not disclosed to me at the time of saleAlthough they did provide a Carfax to me it was manipulated in a way that it was printed at an earlier time so it did not reflect the frame damage from the auctionI guess it's the old buyer beware and I would suggest getting your own Carfax before purchasing a vehicle from them or anyone else
I bought a used 2005 Dodge Ram 2500 truck from Nelson and even though the sales experience went fairly well 3 months after I bought the truck I found out it had major frame damage in the past that was not disclosed to me at the time of sale. Although they did provide a Carfax to me it was manipulated in a way that it was printed at an earlier time so it did not reflect the frame damage from the auction. I guess it's the old buyer beware and I would suggest getting your own Carfax before purchasing a vehicle from them or anyone else.
The folks at Nelson RV are helpful, courteous and go out of their way to make sure that the customer is not only well taken care of but also happy with their purchase.
Their customer service and kindness goes above and beyond what one would expect these days. I had my older trailer serviced there a couple of time already and they not only made sure the job was done correctly but it was also done on time, without hassles and was done right the first time.
They stand behind their products and services, offer solutions and options that I was not aware off and all with the intent to not only save me money but guarantee that I would be satisfied for many many mies down the road.
The professionalism and kindness of the owners resonates with all of the employees, it seems like no matter who Iâve dealt with there they were always having a good day, and this is very rare.
When time comes to trade in my old trailer for a new model I will not hesitate to make my next RV purchase from Nelson RV.
They take customer service and integrity to a new level!
I bought a used Dodge Ram truck from Nelson and even though the sales experience went fairly well months after I bought the truck I found out it had major frame damage in the past that was not disclosed to me at the time of saleAlthough they did provide a Carfax to me it was manipulated in a way that it was printed at an earlier time so it did not reflect the frame damage from the auctionI guess it's the old buyer beware and I would suggest getting your own Carfax before purchasing a vehicle from them or anyone else
I bought a used 2005 Dodge Ram 2500 truck from Nelson and even though the sales experience went fairly well 3 months after I bought the truck I found out it had major frame damage in the past that was not disclosed to me at the time of sale. Although they did provide a Carfax to me it was manipulated in a way that it was printed at an earlier time so it did not reflect the frame damage from the auction. I guess it's the old buyer beware and I would suggest getting your own Carfax before purchasing a vehicle from them or anyone else.
The folks at Nelson RV are helpful, courteous and go out of their way to make sure that the customer is not only well taken care of but also happy with their purchase.
Their customer service and kindness goes above and beyond what one would expect these days. I had my older trailer serviced there a couple of time already and they not only made sure the job was done correctly but it was also done on time, without hassles and was done right the first time.
They stand behind their products and services, offer solutions and options that I was not aware off and all with the intent to not only save me money but guarantee that I would be satisfied for many many mies down the road.
The professionalism and kindness of the owners resonates with all of the employees, it seems like no matter who Iâve dealt with there they were always having a good day, and this is very rare.
When time comes to trade in my old trailer for a new model I will not hesitate to make my next RV purchase from Nelson RV.
They take customer service and integrity to a new level!