? to who it may concern on Dec I received a call from *** *** that she did not have heat in her housei inform her that I was on vacationshe said she had someone working on her boiler and thermstatshe said that he could not get it to worki told her ill take a look at it when i
get homei didnt get to her until after my vacation which was 1/5/18.? the baseborad heater frozeher front door do not have a good sealsnow and air cause the lines to freezewhen you come into the front door the carpet was cover in icethis cause the boiler to stop workingthe weather during this time was in the -or lestthe boiler was in good shapethe pump was working over time try to pump the water thooug the linewe replace the pump and the exspanion tank.? we had to wait until the weather got warm eought to bleed the line.? I spend servarl days over hours trying to get her heat going.? we had everthing set the weather was go up to 40.? when I came she would let us inshe said she fix it.? victor n***?
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Mr. Nelson told me the job would cost $900, there was no contract, he
needed a downpaymnet of $500, which I gave him, he purchased a pump,
which he gave me no reciepts, I don't know what he spent the $500 on,
and the job still was not complete by him. I had to hire another
service, paid $1300, but the job was done within 2 hours, Mr Nelson
spent 2 months back and forth to my house and still didn't complete the
job. I fell he could of gave me half of the $500 back. Regards, [redacted]
? to who it may concern on Dec I received a call from *** *** that she did not have heat in her housei inform her that I was on vacationshe said she had someone working on her boiler and thermstatshe said that he could not get it to worki told her ill take a look at it when i
get homei didnt get to her until after my vacation which was 1/5/18.? the baseborad heater frozeher front door do not have a good sealsnow and air cause the lines to freezewhen you come into the front door the carpet was cover in icethis cause the boiler to stop workingthe weather during this time was in the -or lestthe boiler was in good shapethe pump was working over time try to pump the water thooug the linewe replace the pump and the exspanion tank.? we had to wait until the weather got warm eought to bleed the line.? I spend servarl days over hours trying to get her heat going.? we had everthing set the weather was go up to 40.? when I came she would let us inshe said she fix it.? victor n***?
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Mr. Nelson told me the job would cost $900, there was no contract, he
needed a downpaymnet of $500, which I gave him, he purchased a pump,
which he gave me no reciepts, I don't know what he spent the $500 on,
and the job still was not complete by him. I had to hire another
service, paid $1300, but the job was done within 2 hours, Mr Nelson
spent 2 months back and forth to my house and still didn't complete the
job. I fell he could of gave me half of the $500 back. Regards, [redacted]