Nemer Ford

RE: ID # [redacted] To Whom It May Concern:In response to Case Number [redacted] , filed by [redacted] We haverecently met with the customer and come to an accepted resolution and as a resultconsider this matter closed.Thank you for your time, Jason R***General Sales ManagerNemer Ford

I would just like to released from my lease with no monetary compensation do to faulty airbags that did not deploy been I hit a telephone pole

I would like a break on my payment's for two months after I gety truck back and a tonneau cover for all my troubles it should not take two or two and half months to fix my truck I have been very inconvenienced because of it so please give me a break for that I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

To Whom it May Concern,  Mr. [redacted]'s complaint has been addressed with him with a few different...

individuals.  These include myself, his insurance company, and our body shop manager. It has beenexplained that the air bag functioned as designed. It has been explained that any  suspected design failures should be discussed with Ford Motor Company and not the  selling dealership. I believe that Mr. [redacted] understands all this as we are moving  forward with his repair.  Thank you,   [redacted]   General Manager  Nemer Ford

The airbag's should have deployed

RE: ID # [redacted]To Whom It May Concern:In response to Case Number [redacted], filed by [redacted]. We haverecently met with the customer and come to an accepted resolution and as a resultconsider this matter closed.Thank you for your time, Jason R[redacted]General Sales ManagerNemer Ford