NeoTec

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me

I received a reimbursement check from Watertech today for the labor portion of the repair on my pool cleanerPlease close out the complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

We contacted the customer and apologized for the inconvenience and sent her a new unit

We reached out to the customer and apologized for the inconvenience and received a full refund.

We contacted the customer to apologize for the inconvenience and processed a refund for the product.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.