NeoTec

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

I received a reimbursement check from Watertech today for the labor portion of the repair on my pool cleanerPlease close out the complaint

We contacted the customer and apologized for the inconvenience and sent her a new unit

We reached out to the customer and apologized for the inconvenience and received a full refund.

We contacted the customer to apologize for the inconvenience and processed a refund for the product.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.