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Nereson Automotive Reviews (2)

This complaint has been settled I have attached the supporting document for your review If you have any questions please let me know.My cell number is ###-###-####.Thank You, Jerome ***Nereson AutomotiveDetroit Lakes, MN

Response received via e-mail to Revdex.com, 8/14/Original e-mail includes PDF attachments, attached hereText of e-mail reads as follows: Re: [redacted] D [redacted] vehicle repairs 3/25/The Tahoe, VIN# [redacted] , was brought to our shop, SES light was on and flashing plus making a loud engine knock Performed diagnostics showing missfire codes on cylinders and 4, we performed compression check on the two cylinders and found both cylinders very low in compression Removed valve cover and found failed lifters on cylinders and which damaged the camshaft beyond repair which is when we advised engine replacement and gave the estimate The engine installed, part number [redacted] is states via GM Parts Workbench and Engineering notes(attached copy), that we, “must use valve covers from OEM engine,” which is what our technician did It appears that the customer chose to have a revised cover installed on 7/11/at a different repair facility to rectify a possible oil consumption issue which is described in attached bulletin #10-06-01-008m This bulletin has a revised valve cover that was not previously installed on the vehicle and therefore per GM Parts and Engineering directive we did not install at the time of engine replacement The replacement engine does have a year 100,mile warranty on all internal mechanical components but this does not cover redesigns or upgradesSincerely, Wade [redacted] Service Manager Nereson ChevroletDetroit Lakes, MN###-###-####

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