I purchased Dublin Tall River boots from NetEquestrian in April for my daughters birthday, 4/and by June they had holes inside the boot where here toe rest Dublin has a one year warranty and says to return the boot the the place of purchase I contacted NETEQ and they said as the boots were over days they were sorry for my trouble but they would not do anything!!!! I contacted Dublin of Ireland and they were surprised at NETEQ's response and told me they would contact NETEQ and if they were still unresponsive ship her a replacement pair from their warehouse! That is true customer service from Dublin Avoid NetEquestrian as though they say they want happy customers they only mean if you return a brand new product but NO defective products
I purchased Dublin Tall River boots from NetEquestrian in April for my daughters birthday, 4/and by June they had holes inside the boot where here toe rest Dublin has a one year warranty and says to return the boot the the place of purchase I contacted NETEQ and they said as the boots were over days they were sorry for my trouble but they would not do anything!!!! I contacted Dublin of Ireland and they were surprised at NETEQ's response and told me they would contact NETEQ and if they were still unresponsive ship her a replacement pair from their warehouse! That is true customer service from Dublin Avoid NetEquestrian as though they say they want happy customers they only mean if you return a brand new product but NO defective products