Netlive Reviews (%countItem)
First of all I signed up for a phone plan $0 up front. Then I figured I may as well get a phone that said it was $0 up front as well. I went ahead and signed the contract and as soon as I was finished all of a sudden the phone cost was $50 up front.
I didn't pay the $50 right away but then I received an email saying my SIM card was on its way. So I figured I may as well pay the $50 and get the phone too. I paid the $50 then all of a sudden I'm receiving emails saying I owe them $130 more before they will send the phone or SIM card.
That's about the time I realized I was an i[censored] for sending in the $50 in the first place.
Had multiple emails back and forth with them all of them very unprofessional on their end and mine as well but considering the circumstances why would I be polite to them.
Today I received an email from them threatening to charge me for possession of stolen property.
Yet they know they haven't sent me anything.
They're trying to charge me $39 NSF fees for every time they try to take a payment from me which is about 10 times now.
As the emails continue the grammar and English has been getting worse and worse as if either the person writing it is getting pissed off at me or English is not their first language.
I'm going to go with both because as I said I have not been nice.
This company has to be a scam.
No legitimate company talks to their customers like that.
I've reported them to Visa and they're launching an investigation into legitimacy of their company.
I've also attached a picture of the email I received today them threatening to charge me for possession of stolen property that they never even sent me.
Don't hold your breath on getting anything from these clowns.
Put stop payments on them and cut your losses. Report them to your credit card companies.
Dude. I lost over $100 to these clowns too. And they haven't sent me [censored].
Now they're threatening to call the cops saying I'm on possession of stolen property lol.
If it's a legit company it's the s[censored] company in existence.
I signed up for a contract that said $0 up front. They even sent me an email saying my sim card was sent out.
Now all of a sudden they want $50 before they will send me anything. Then another $130.
I told them to kick rocks and now they're threatening me. Lol.
No legitimate company acts like these clowns do.
They can't even write in proper English.
It's a scam.
Cut your losses.
Report them to your credit card company.
$20 for a SIM card and $45 dollar activation fee (that most every company waves if ordered online) no coverage map available anywhere.
They say they use other providers "coverage" but which one? ***? ***? ***? Do you
Have a choice? Does every customer use the same provider?
Too many unanswered questions, they need to know everything about your life when applying including how many squares of toilet paper you use after your done.
Thank you for the review, we notice that you are not a current or past customer of NetLIVE, but we would more than welcome you to become one. Net Live is a savings club that guarantees our members the lowest prices on the top telecommunication brands for todays technology needs. Join us today! As identified on their website, they use *** and *** Networks across Canada to facilitate the best coverage possible to 95% of the Canadian population. We are licensed through the CRTC, and as with any other company, a credit check is required to facilitate distribution of their services. I would recommend checking out the great savings that are offered and any questions please contact at 1-833-NETLIVE (***) and they would be happy to answer any questions you have about their products and services. [By the way it is 6 pieces of toilet paper lol]
This is what you say to people after they catch on to your scam.
Knowing very well you never sent them s[censored].
I did not feel comfortable with how my order was handled. The guy you talk to sounds like he doesn't really know how anything is done. He messed up my address three times for the delivery address. His demeanor over the phone was not professional at all. I felt like I was talking to some guy in his garage. The CSR "john" referred to other representatives, but its been him I've talked to the last three times I called. I already paid for the phones and the Monthly plan a week ago. I didn't hear nothing for a week, but that whole week before I made a payment reminders were sent to me every one of those days. That's what I went through. Now my girlfriend decided to order a phone for our daughter. Everything went through, and than all of a sudden the phone that she asked for shot up to 1038.00 in pricing from a two hundred something pricing that was sent earlier. She sent the money for the first amount they had set for her. She didn't pay it , and now Jan 24/2020 it said her order was good and no further payment was needed. So I'm hoping its just the company is early in its development and need to work out the kinks , but I'm really worried me and my girlfriend made a big mistake. The CSR "john" actually called me back to confirm the address again after I told him how many times. Right after I had called and talked to him and repeated my address how many times already.