Complaint: ***
I am rejecting this response because: I have not received any correspondence from Webb Chiropractic since 9/2015, except the statement dated March 28, 2017. I found many discrepancies in the statement from 3/28/and my receipt from 9/14/My receipt shows that I paid $$is what the statement from 9/3/states I owed ($82.00, $238.80, $89.60, and $52.80)The bottom of the statement also states that I will be sent to collections if not paid by 9/15/If I "owed" $for years, why didn't they send me to collections? Oh! BECAUSE I don't owe it! They need to look into their books and recordsLuckily, I keep all medical papers and I have PROOF showing I PAID! Ok, so back to the statements and receiptsSo the receipt dated 9/14/states that I paid $My statement dated March 28, states that my last payment was $made on 9/14/Imagine that it is a difference of $52.00, the amount that they state I owe them. I have attached my statements and receipt. Now on to my other question, at what point is it unjust to go after a patient for an old bill that in this case is clearly fraudulentIs there a statute of limitations on billing? How can Webb Chiropractic prove that they billed me monthly? Obviously it is impossible for me to produce statements I never receivedUnscrupulous business practices in more than one way.***Please see attached***
Sincerely,
*** ***
My September 14, receipt shows that I paid $with check #The September 3, statement states that I owe a total amount of $It also states that I made a payment of $on April 20, and that I have a patient credit of $The Statement dated March 28, states that I owe $I states that I made a payment of $on 9/14/2015, which is incorrect as my receipt states that I paid $On the itemized statement dated May 9, (Webb's reply) it states that I paid $with check #on 9/14/and an additional payment of $on 4/20/15. I paid $via check on 9/14/as you can see on the receiptThey now state that I paid $which is a difference of $52.00, but that is incorrectI paid $Check the attached documentsThey speak for themselves
To Whom It May Concern,Per your letter dated April 11, 2017 about the above complaint number. I disagree with the patient thatshe had not received a bill from our office. Patient bills are sent out monthly and we never received itback in the mail as "UNDELIVERABLE" as we would have called and gotten...
a new address from thepatient. The patient does owe this amount as it was applied towards both her deductibles and it IsUNLAWFUl for us to write this off. If you have any questions or need any additional information please contact my office. Thank you for allyour assistance in this matter. Sincerely,Tammy L W[redacted] Owner
Complaint: ***
I am rejecting this response because: I have not received any correspondence from Webb Chiropractic since 9/2015, except the statement dated March 28, 2017. I found many discrepancies in the statement from 3/28/and my receipt from 9/14/My receipt shows that I paid $$is what the statement from 9/3/states I owed ($82.00, $238.80, $89.60, and $52.80)The bottom of the statement also states that I will be sent to collections if not paid by 9/15/If I "owed" $for years, why didn't they send me to collections? Oh! BECAUSE I don't owe it! They need to look into their books and recordsLuckily, I keep all medical papers and I have PROOF showing I PAID! Ok, so back to the statements and receiptsSo the receipt dated 9/14/states that I paid $My statement dated March 28, states that my last payment was $made on 9/14/Imagine that it is a difference of $52.00, the amount that they state I owe them. I have attached my statements and receipt. Now on to my other question, at what point is it unjust to go after a patient for an old bill that in this case is clearly fraudulentIs there a statute of limitations on billing? How can Webb Chiropractic prove that they billed me monthly? Obviously it is impossible for me to produce statements I never receivedUnscrupulous business practices in more than one way.***Please see attached***
Sincerely,
*** ***
Wrote off balance and closed out patients account
My September 14, receipt shows that I paid $with check #The September 3, statement states that I owe a total amount of $It also states that I made a payment of $on April 20, and that I have a patient credit of $The Statement dated March 28, states that I owe $I states that I made a payment of $on 9/14/2015, which is incorrect as my receipt states that I paid $On the itemized statement dated May 9, (Webb's reply) it states that I paid $with check #on 9/14/and an additional payment of $on 4/20/15. I paid $via check on 9/14/as you can see on the receiptThey now state that I paid $which is a difference of $52.00, but that is incorrectI paid $Check the attached documentsThey speak for themselves
To Whom It May Concern,Per your letter dated April 11, 2017 about the above complaint number. I disagree with the patient thatshe had not received a bill from our office. Patient bills are sent out monthly and we never received itback in the mail as "UNDELIVERABLE" as we would have called and gotten...
a new address from thepatient. The patient does owe this amount as it was applied towards both her deductibles and it IsUNLAWFUl for us to write this off. If you have any questions or need any additional information please contact my office. Thank you for allyour assistance in this matter. Sincerely,Tammy L W[redacted] Owner