Neurology and Neuroscience Associates, Inc.

The customers came in and got there lip pierced they got it for half price. There were multiple customers that wanted piercings but I didn't have the jewelry in that the others wanted due to the high volume of customers attendance for that sale. During the piercing process they were all talking and...

left in a hurry. They had kids with them which we don't allow in the shop therefore they were in a rush to leave I tried to explain aftercare procedures but they left in a hurry like I said. They came back and showed me their lip and I advised them to take something for swelling .I also offered to remove the jewelry. During which they asked for a refund.we a a no refund sign posted at the front where they sign the release forms. Then there were threats made towards our staff. Even after that I still was willing to remove the jewelry which they finally agreed. After the removal I told her to have a nice day ,then she slammed our front glass door,which we have on video. They stood outside next to their car stating that the situation wasn't over and more threats made before they left . its totally up to the customer to properly take care of their body piercings. We can hold there hand 24 hours a day and remind them to clean and take proper medication for the swelling .