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Neva Jean Motel and Apartments

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Neva Jean Motel and Apartments Reviews (2)

[redacted] company called for a room for her and had me call and talk to her We only had a weekly rate available To get a discount on her room she agreed to clean her room, wash her sheets and towels and also take out her garbage out I then Talked to her company and they paid for the room for weeks The regular rate on the room was $a week-with discount we agreed on $per week Her company paid $a week for two week a total of $ [redacted] agreed verbally to pay the other $when she got paid Which she did not do Her second day here she complained about the bed-wanted a different one Then she thought she needed a different microwave-when we went to replace it she said it was fine and would do She said she didn’t do dumpsters and wasn’t taking her garbage out After days she brought all her bedding in to be replaced I gave her all clean bedding and washed all hers Which she agreed to do herself to get the discount One day she would complain about everything The next day she was totally happy with everything She came in in one day and asked if her company extended her contract if she could stay longer I told her she was welcome to stay as long as she wished to stayThe very next day when I had offShe came in ranting and raving and wanted a cash refund for her room The new owners were working and called me to find out details I told them they could not give her cash back as her company paid for the room and they put it on a credit card The company needed to let the new owners know and they could refund it back on the credit card [redacted] did not have her company call to that done She was throwing a fit- I could hear in the background When I got back to work I immediately talked to her and she told me she had no problem and the only reason she wanted to leave was she found a cheaper place she could rent monthly She emphasized the fact that was the ONLY reason she wanted to leave She only went to work for a few days I found out later that her contract was cancelled In my opinion the woman was totally mentally unstable One minute she was fine-the next she was out of control She lied about the condition of the room she rentwas very clean when she moved into it 90% of our business is repeat customers because of the cleanliness and good customer service We have had numerous compliments She still owes $which I am not going to pursue because it is to our benefit she left of her own free will We are not willing to pay any amount of refund [redacted] ManagerNeva Jean MotelAny questions please feel free to call meCell: 715-305-7090Motel: 715-387-

[redacted] company called for a room for her and had me call and talk to her.  We only had a weekly rate available.  To get a discount on her room she agreed to clean her room, wash her sheets and towels and also take out her garbage out.  I then Talked to her company and they paid...

for the room for 2 weeks.  The regular rate on the room was $329.00 a week-with discount we agreed on $250.00 per week.  Her company paid $225.00 a week for two week a total of $450.00.  [redacted] agreed verbally to pay the other $50.00 when she got paid.  Which she did not do.  Her second day here she complained about the bed-wanted a different one.  Then she thought she needed a different microwave-when we went to replace it she said it was fine and would do.  She said she didn’t do dumpsters and wasn’t taking her garbage out.  After 4 days she brought all her bedding in to be replaced.  I gave her all clean bedding and washed all hers.  Which she agreed to do herself to get the discount.  One day she would complain about everything.  The next day she was totally happy with everything.  She came in in one day and asked if her company extended her contract if she could stay longer.  I told her she was welcome to stay as long as she wished to stay. The very next day when I had off. She came in ranting and raving and wanted a cash refund for her room.  The new owners were working and called me to find out details.  I told them they could not give her cash back as her company paid for the room and they put it on a credit card.  The company needed to let the new owners know and they could refund it back on the credit card.  [redacted] did not have her company call to that done.  She was throwing a fit- I could hear in the background.  When I got back to work I immediately talked to her and she told me she had no problem and the only reason she wanted to leave was she found a cheaper place she could rent monthly.  She emphasized the fact that was the ONLY reason she wanted to leave.  She only went to work for a few days.  I found out later that her contract was cancelled.  In my opinion the woman was totally mentally unstable.  One minute she was fine-the next she was out of control.  She lied about the condition of the room she rented-it was very clean when she moved into it.  90% of our business is repeat customers because of the cleanliness and good customer service.  We have had numerous compliments.  She still owes $50.00 which I am not going to pursue because it is to our benefit she left of her own free will.  We are not willing to pay any amount of refund.  [redacted]
ManagerNeva Jean MotelAny questions please feel free to call meCell:  715-305-7090Motel:  715-387-3731

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