New Additions Child Care Plus Learning Center # Reviews (2)
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The company was late on their delivery window time, their driver was rude when asked to wait so that we could come down to get our luggage, there were items missing from our luggage, hung up the phone on us when we inquired as to why they were late and when trying to ask where our missing items wereA very negative interactionWhen customer service was contacted, they simply told us to contact the airline and that it was not their responsibility as a third party vendor
It has been hours since American Airlines lost my luggage, then delayed delivery and now this service has not brought the suitcases to the hotelNo customer service agent to be contacted Just leaving everything to chance and hopeAmerican Airlines is ultimately responsible but does not mean that unprofessional dot.com companies can sit on other peoples belongings and not be accounted for their (in) actions