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New Beginnings Moving & Storage, LLC

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New Beginnings Moving & Storage, LLC Reviews (2)

[redacted] AUG 3 0 2017August 27th, 2017 Revdex.com 2800 Euclid Avenue., 4th Fl Cleveland Ohio 44115 Complaint ID [redacted] Dear Lou [redacted] All claims are denied due to storage rates do not Include Insurance ( refer to...

storage contract) All damages occured in storage Mr. and Mrs [redacted] did not choose any Insurance coverage. We paid for The sofa cleaning which we were not liable for. Mr and Mrs [redacted] should contact their homeowners Insurance for any damages Regards, New Beginnings Moving

Please find contract attached, not forged at all. The order was taken on February 2016, by [redacted], our daughter who was at the time working with us. Then taking over by [redacted], who quit his job on October 13th, 2016. I mention this because the plaintiff claimed she talk to [redacted]...

on October 22nd.When the plaintiffs came to the store, I sat them to a table. They start asking me why I did not call them on Monday nor Tuesday, I answered that I was short in personel, and had a lot to take care of.They complained that the cake arrived late to the reception place and they were very upset, we totally ruined their daughter’s wedding.My response was: That the cake was 30 minutes late, but still made it correctly before 6 pm. The reception starting at 6.30 pm. The cake arrived at 5.50 pm.They claimed: It was not true I ask them what they were expecting, they were expecting the full refundMy response was: certainly notThey answered: so let’s do fifty fiftyI looked at the lady and could not believe what I heard. My response was again: noThe plaintiff started to menace me by saying , “quote”: her daughter working at [redacted], and son in law at [redacted], they will tell everybody!I decided to go back to the office and calm down so I could take a decision on my action.On the way to the office I told my husband what just happened, we were very obfuscated by the whole story. He said, let me go and talk to them. We came back, and then the tone of the discussion raised to the point that, he went back to the kitchen, and was followed by the plaintiffs. They stepped into the kitchen and continued to menace us to: “quote” destroy us and our business, through the social media, which by the way they absolutely did, I don’t think they missed one, and had a lot of their friends or family to do it as well. Mission was accomplished!To mention, my husband was never a threat to them, we have enough witnesses to confirm.But, yes he mocked the plaintiff, because of the exaggeration of the story.The plaintiff also said: “quote”…I called at 5.45 pm and someone answered me that the cake was still at the bakery.I wonder how the driver did it in ten minutes to the [redacted] at 29 miles from O.D.B., (which takes 32 minutes)…Must have a special turbo car?They finally left the kitchen, and I went to refund them cash just the delivery fee of $95.00.On Friday October 21st, in the afternoon, someone called in, unfortunately I can’t remember who, it was a man,  and asked if we could deliver the cake earlier, around 3.30pm, I definitely said no, that the reception being outside in a barn, the cake would stay about 6 hours outside, it would be risky that the cake being with cream cheese icing, it would get too soft. They said: I lied nobody called…I must be calling myself so? But I am happy to ask my phone company the list of incoming calls received that afternoon, if I need it.Please, find attached the letter from the person who delivered the cake relating the delivery.Nobody from the reception was in the room upstairs where the cake was, and the Band was just setting up. The bride was still at the ceremony place with the rest of the family, included the plaintiffs.

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Address: 21480 St. Clair Unit 1, Euclid, Washington, United States, 44117

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