New Beginnings

Initial Business Response / [redacted] (1000, 6, 2016/02/01) */ It is true that she dropped off clothes on 9/She came to pick up her items on 1/7/This was a three month consignmentThough this isn't what we are supposed to do, I went and picked out her things off of my floor for herThere were two items I did not see (two coats)I asked her to describe the itemsOne of them was just sold within the last couple days before this and I was unable to find the otherI explained to her that the January tickets get totaled up on February This is what we do every month on the 1stI pay out 45% of whatever the item sells for to the consigner; if there is a coupon or sale going on, the amount I pay out is AFTER those are taken offI paid her with a check $(check #***) for the items that had been sold on 1/7, when she came to pick up her itemsOn 1/20, she called me and got belligerent with me on the phone that she wants her money or items, though I described that she would have to wait until February She was so loud on the phone that the customer I was helping heard herShe was yelling that it had been days, though it had only been I told her she was the first person I've received a complaint from and I couldn't talk anymore since I was helping a customer, and would contact her laterI had to assume because the items sold after January 1st I paid her $(check #***) for the items she was complaining aboutI sent that check on 1/20/- the same day she filed this complaintI have the signed contract that states everything she did wrong during this time frameShe became belligerent when I read a certain line to her, that stated that we are not responsible for lost, damaged, or stolen goodsBottom line, I paid her for her itemsIf need be, I can get copies of my checks from the bank and a copy of her signed contract

Hello,Thank you for your prompt processing of our complaint. We would like The wall repaired as it should be as detailed by [redacted] .We are seeking The $1700.00 to pay [redacted] or any other company who would repair the wall.My final email stated that all we want is the wall to be fixed.New Beginning... had NO desire to do that since there was no response to our requests. In summary we requesting money $1700.00 to pay the contractor to fix the wall. Thank You, [redacted] and [redacted]

Initial Business Response /* (1000, 6, 2016/02/01) */
It is true that she dropped off clothes on 9/23. She came to pick up her items on 1/7/16. This was a three month consignment. Though this isn't what we are supposed to do, I went and picked out her things off of my floor for her. There were...

two items I did not see (two coats). I asked her to describe the items. One of them was just sold within the last couple days before this and I was unable to find the other. I explained to her that the January tickets get totaled up on February 1. This is what we do every month on the 1st. I pay out 45% of whatever the item sells for to the consigner; if there is a coupon or sale going on, the amount I pay out is AFTER those are taken off. I paid her with a check $44.96 (check #[redacted]) for the items that had been sold on 1/7, when she came to pick up her items. On 1/20, she called me and got belligerent with me on the phone that she wants her money or items, though I described that she would have to wait until February 1. She was so loud on the phone that the customer I was helping heard her. She was yelling that it had been 30 days, though it had only been 13. I told her she was the first person I've received a complaint from and I couldn't talk anymore since I was helping a customer, and would contact her later. I had to assume because the items sold after January 1st
I paid her $7.75 (check #[redacted]) for the items she was complaining about. I sent that check on 1/20/16 - the same day she filed this complaint. I have the signed contract that states everything she did wrong during this time frame. She became belligerent when I read a certain line to her, that stated that we are not responsible for lost, damaged, or stolen goods. Bottom line, I paid her for her items. If need be, I can get copies of my checks from the bank and a copy of her signed contract.

Company called, says this is not her response,  Asked her to send me that infomation in writing, IC

Review: A representative by the name of Adam B[redacted] from New Beginnings LLC called me about an opprotunity to work from home. Adam started asking me questions about my income and telling me about the business and he mentioned the job eas based on credit liability. I told Adam I wasn't comfortable working for a company that used my credit as liablilty. Adam got upset and started to bagger me with questions about why I wasn't comfortable. I told him from past experiences I wasn't comfortable giving out my credit infromation.

Adam told me I made no sense and I was comparing apples to oranges. Adam went as far as to insult my intelligence by saying "come on you're a college student right? it's basic knowledge." I told Adam he didn't have to be rude and he laughed and said you know what you maybe I don't need his help I must be comfortable making whatever money

I make and that an opprotunity with him wouldn't work out. Adam rushed me off the phone and hung up. I was so hurt and frustrated I started crying. Adam has no customer service skills and I felt worse after talking to him.Desired Settlement: I want an apology from Adam and someone to listen to his phone call with me to see how he conducts business.

Business

Response:

Company called, says this is not her response, Asked her to send me that infomation in writing, IC