Sign in

New Creation Landscaping Inc

Sharing is caring! Have something to share about New Creation Landscaping Inc? Use RevDex to write a review
Reviews New Creation Landscaping Inc

New Creation Landscaping Inc Reviews (1)

Initial Business Response /* (1000, 6, 2015/06/22) */
Ultimate Tire Sales
***
***
June 19,
***
Re: Case # ***: *** ***
As stated by Ms*** purchased
the tires on January **, 2014, invoice number ***The tires were installed on Ms***'s vehicle at this timeHowever, the tires were not removed at Ultimate TireTherefore it cannot be confirmed when said tires were taken off for the season and the mileage for which the tires were usedIt can only be assumed that the studded tires were removed by the date as indicated by the Studded Tire regulations of *** in 2014, but cannot be confirmed by Ultimate TireAs per the *** studded tire regulations, studded tires can be used commencing October 15thMs*** did not have the purchased studded tires reinstalled at Ultimate Tire in the fall of so again it cannot be confirmed when the tires were placed back on the vehicle or if they were removed from the vehicle for the summer seasonAs per the Studded Tire Regulations the tires could have been used up until May 31, It is assumed from Ms***'s complaint that the tires purchased provided her with two winter driving seasons
Please note that the tire warranty provided is valid for the first 25% of the tread wearWhen Ms*** presented the tires to Ultimate Tire in May the tires were worn to more than 50% of treadIt was noted that the studs were falling out as the tires were worn out on the edges, which can be sign of vehicle misalignmentDespite Ms***'s reported concerns she did not provide the tires for inspection at any time prior to May
It can be noted that this past winter had significant snow and ice which could impact wear of the tires due to road conditions and potential excessive tire spinningIt is imperative to note that there are a variety of factors can cause a tire to wear out sooner than expected, and/or cause it to wear irregularly and create noise or vibrationTwo common causes of early tire wear out and irregular tire wear are improper inflation pressure and out-of-spec alignment conditions
At the time of purchase Ms*** would have also been provided with the cost of new tires, at approximately $Ms*** reports that she was not told that the tires purchased were a retread tireThe tires which Ms*** were not retread tires but rather remanufactured tiresThere is a significant difference between the two with the remanufacturing process using a bead to bead process
Please be advised that the tire representative did complete an inspection of the tires, as Ms*** left the tires at Ultimate Tires in May At which time Ms*** was offered a price for replacement tiresUltimate Tire feels that it was more than reasonable to offer Ms*** four additional remanufactured winter studded tires at the cost of $ including taxesMs*** later arranged for the tires to be picked up from Ultimate Tire
I trust you find this response to Ms***'s complaints satisfactory
Initial Consumer Rebuttal /* (3000, 8, 2015/06/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have always followed the guidelines for studded tires and have always been taken off by April th and never put on till we had snow still wondering how a all wheel drive vehicle can spin tires why would I want to go out and get more tires from them knowing what had happened to the ones I had ***All I ask is the refund that he's offering for other tires as I will never get tires from him againLike I said he was suppose to get rep to call me that following Thursday when he came up and to this day haven't heard word this won't look good for his business to me this is poor customer service

Check fields!

Write a review of New Creation Landscaping Inc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

New Creation Landscaping Inc Rating

Overall satisfaction rating

Add contact information for New Creation Landscaping Inc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated