We
are in receipt of your May 12,
correspondence referencing a complaint filed by *** *** pertaining to the
headstone of her grandfather at New Crown CemeteryThis correspondence serves
to address Ms***s complaint, respond to the allegations therein, and to
provide you with the information requested
By way of introduction, the New Crown
Cemetery is committed to being the most professional and highest quality
cemetery organization in our industry and has been serving the Indianapolis
area since The concepts, philosophies and practices in serving our
families have always been ethical, informative, professional, compassionate,
caring and fairCustomer service and satisfaction are important to us and we
take this complaint seriously
After receipt of your correspondence our
office made several unsuccessful attempts to contact MsDotsonAs of this
date Ms***s grandfathers headstone has been inscribed with his date of
death (see photograph)
New Crown apologizes for any inconveniences this may have caused
I trust.that this response will assist the Revdex.com in bringing
final resolution to Ms***s complaintIn the event that you should have
any questions or need additional information, please do not hesitate to contact
meWe look forward to hearing back from you at your convenience
Respectfully Submitted,
*** * ***
Director of Cemetery Operations
317-452-
We
are in receipt of your May 12,
correspondence referencing a complaint filed by *** *** pertaining to the
headstone of her grandfather at New Crown CemeteryThis correspondence serves
to address Ms***s complaint, respond to the allegations therein, and to
provide you with the information requested
By way of introduction, the New Crown
Cemetery is committed to being the most professional and highest quality
cemetery organization in our industry and has been serving the Indianapolis
area since The concepts, philosophies and practices in serving our
families have always been ethical, informative, professional, compassionate,
caring and fairCustomer service and satisfaction are important to us and we
take this complaint seriously
After receipt of your correspondence our
office made several unsuccessful attempts to contact MsDotsonAs of this
date Ms***s grandfathers headstone has been inscribed with his date of
death (see photograph)
New Crown apologizes for any inconveniences this may have caused
I trust.that this response will assist the Revdex.com in bringing
final resolution to Ms***s complaintIn the event that you should have
any questions or need additional information, please do not hesitate to contact
meWe look forward to hearing back from you at your convenience
Respectfully Submitted,
*** * ***
Director of Cemetery Operations
317-452-