New Dimension Hardwood Floors

I paid extra for them to come out and finish the closet, and the owner, Kurt, specifically, without my knowledge, told the workers not to do the whole closet He told them to just do half I don't know what is preventing then from ordering more wood

Complaint: [redacted] I am rejecting this response because: That is just not true I paid extra for this business to come out and finish the floor I asked for the closet to be floored and the owner specifically told his workers not to finish it out It looks terrible It is half wood and half linoleum I paid for a job that was not completed All I am asking for is due diligence Sincerely, [redacted]

The area of the house to be completed is the kitchen/dining area There was a space underneath the stairs and I specifically pointed to this area asking if they wanted this area floored The answer was no They decided to put a fridge in this area We used all the left over
wood as this was a close out product there is no more We used all the material and the fridge was put back in the the location We did more than what we were supposed to do The proposal notes that this is a close out product This was to fit her budget We did more than we were contracted to do

I paid extra for them to come out and finish the closet, and the owner, Kurt, specifically, without my knowledge, told the workers not to do the whole closet.  He told them to just do half.  I don't know what is preventing then from ordering more wood.

Complaint: [redacted]I am rejecting this response because:
That is just not true.  I paid extra for this business to come out and finish the floor.  I asked for the closet to be floored and the owner specifically told his workers not to finish it out.  It looks terrible.  It is half wood and half linoleum.  
I paid for a job that was not completed.  All I am asking for is due diligence.  
 
 
Sincerely,[redacted]