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New Edge Maintenance and Construction, LLC

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Reviews New Edge Maintenance and Construction, LLC

New Edge Maintenance and Construction, LLC Reviews (3)

Good morning, yes the first transaction was performed with Brent but when Brent took Colt the check he said it wasn't correct we never received the check back but I know for a fact it wasColt requested a check immediately to assure we were to get the cabinet's I have proof in the attachmentColt owner of new edge construction is the one whom we were suppose to be dealing with, but were never able to contacttexted, left messages....to get proud of shipment, which was promised but never receivedColt never told us to weeks, we continually asked for proof of shipment as they were aware we were on a strict scheduleIf I can provide any more details Please let me know as I would gladly provide it Lastly we wouldn't have went this route had we not been promised we would have the product in the time frame provided, after continually being promised it was shipped and asking for proof at the point we had no trust that anything was even ordered we had no choice but to go another route when nothing could be provided we would have gladly got the shipment instead of going through this [redacted] of a messThank you, [redacted] Please view attached document

The Facts on behalf of me and my company New Edge Maintenance and Const.This has really nothing to do with me I am A dealer for a Kitchen cabinet supplier this suppliers who makes and sells cabinets sets all time lines on their production and this customer wasn't even dealing with me directly. this...

order was placed by B Frank Construction initial order was for CLEARANCE CABINETS the company was offering 20% of there clearance cabinets so B Frank Construction came to me knowing this customer was looking for great cabinets and great a price and that's when I was asked to get him a quote I provided the Quote or pricing but as anything on clearance from anyplace any store and any supplier they are only while supplies last well they didn't bring a check to the B Frank const the next day because I guess he left it at home and I then told the B Frank Construction guy these are only while supplies last please advise the customer .This was advised by B Frank Construction and the customer did bring the check to him but there was a slight error on the customers parts they wrote the wrong amount on the check.  When the B Frank Construction guy couldn't cash the check he notified the customer and we actually made arrangements for my wife to meet the customer and grab the correct check the following day so we could order the cabinets before I left out of town So 3 Days later we tried to order the Clearance cabinets that are available only while supplies are last and the supplies were not available the sold all of the 18 inch cabinets the customer needed unfortunately for the customer the delays and errors made on getting the order paid for it was too late I then was asked to quote 2 additional lines of cabinets NOT ON CLEARANCE SO OF COURSE THEY ARE GOING TO COST MORE [redacted]and I did and they said they didn't have the extra 1000 dollars to buy the cabinets not on clearance Upon finding this out I changed a few cabinets n the order and they then agreed with the changes and asked me personally to fund the difference until delivery this was all negotiated threw their sales representative @ B Frank construction and the order was placed 7-10-17I was shortly involved as the customer expected his cabinets in the same time frame as the clearance cabinets 7-10 business days the value series cabinets were no longer 7-10 business days the company had a volume of orders come in and their lead time was extended 12-14 business days I advised him that this was not out of the ordinary and not even an issue try to order cabinets in town its 3-6 weeks because it is busy season but not to worry the cabinets are shipping out 7-27-17 and I spoke to the customer again 7-27-17 to confirm from the factory they were shipping out he seemed to be fine with this and here I am with a order of none returnable cabinets I guess he doesn't want and a complaint with the Revdex.com over a very standard proceeding andasking for compensation because he took out his old kitchen without me or B Frank Construction advising him to do so and he wants me just the guy trying to save the error on his part of not getting the check in to buy a clearance item only available while supplies last to compensate him for him removing his kitchen and eating out and yes just like anywhere when you special order there is a restocking fee  I Apologize if I rambled on just a little confused how I am even to blame for this I even offered to help the B Frank Construction get them installed the day they came in no charge just to make sure they had time in their schedule to please their customer

Good morning, yes the first transaction was performed with Brent but when Brent took Colt the check he said it wasn't correct we never received the check back but I know for a fact it was. Colt requested a check immediately to assure we were to get the cabinet's I have proof in the attachment. Colt owner of new edge construction is the one whom we were suppose to be dealing with,  but were never able to contact... texted,  left messages....to get proud of shipment, which was promised but never received. Colt never told us 3 to 6 weeks,   we continually asked for proof of shipment as they were aware we were on a strict schedule. If I can provide any more details Please let me know as I would gladly provide it.  Lastly we wouldn't have went this route had we not been promised we would have the product in the time frame provided,  after continually being promised it was shipped and asking for proof at the point we had no trust that anything was even ordered we had no choice but to go another route when nothing could be provided we would have gladly got the shipment instead of going through this [redacted] of a mess. Thank you, [redacted]Please view attached document.

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Address: Meridian, Idaho, United States, 83646

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