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New England Hardscapes, Inc.

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Reviews New England Hardscapes, Inc.

New England Hardscapes, Inc. Reviews (10)

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I hired New England Hardscapes back in Oft of It took them years drom the date to almost complete the jobI had concrete poured and coloredI've had issues where the coloring came up and *** came out in April to look AND take pictures of the concrete*** is back to his old tricks where he's now calling me back with a day or scheduling a date a few days in advance when it's supposed to rainI did my research in coloring of the concrete it was not done correctlyI plan on selling my house and moving out of Boston and mentioned that I need him to finish the job in order to put the house on the marketNo responseI've ask him for the paperwork from my file for thr past two week and he just keeps ignoring meI need help with getting my work done properly so I can put my house on the market.I want my concrete patio done correctly so I can sell my houseI keep complaining with no resolution
*** *** ***

We are currently working with this client to see if we can remedy the problem

Our company did install an exposed aggregate pool patio for the [redacted] in 2010.  We have been in contact and have spoken with them to setup a meeting where everyone can be present and see if we can come up with a mutually agreeable solution to any issues.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]....

 
 I would like to reject the case being closed.  The job is still not done.  I should be first priority due to the length of time (2 years).  Please have them come and finish everyday until it's done....
Regards,
[redacted]

Revdex.com:
I want the case reopened because New England Hardscapes is blowing me off again. They responded to you that the work will be done bySept 23. No one showed up today. There is more than one days work left. I got no response from [redacted] when I text him. This has been going on for 2 years!!!Please reopen the complaint. I will also make a new compliant!!!
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing...

to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

We were able to take care of the issue and come to a mutual resolution.

Revdex.com:
Hello, NE hardscapes finally came and finished. They did not finish it with the original color as stated on the contract but I told then guys that it's fine and I'm just glad it's getting done. It does look nice but again, it's not the original color.[redacted] had the guys finish when I told him that I was going to call the Attorney General's office.
Regards,
[redacted]

We are currently re-staining Mrs. [redacted]'s patio as per our agreement, workers were at the residence on Thursday 9-15 and will be returning on Monday 9-19 and will have this work completed by the end of the week 9-23-16

Not a customer, not a customer driven business. Wrong company

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Address: 21 Independence Rd, Acton, Massachusetts, United States, 01720-5203

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