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New England Movers

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New England Movers Reviews (1)

To whom it may concern;In regards to this complaint, New England Movers Inc policy is to confirm the move date and time hours prior to the move date, either by phone or emailIn this instance we did send a confirmation and telephone call to the customerAs the customer stated an email was sent regarding the arrival time between 12-1pm New England Movers Inc, tries its best to be on time at the customers address as scheduledWe however, can not control the Weather or Traffic congestion in and around [redacted] We even called the customer to inform her of the traffic delay and proceeded to give her a discount for inconvenienceWe deducted 45min ( $) from her billWe do apologize for any inconvenience and strive each and every day to improve our on time arrivalschedulingAnd regarding the damages, we do have a Claim department which handles our customer issues in this regardA claim number was issued to the customer and the Standard Relocation Insurance appliesWe regret any and damages that occur, howvever, oif their is anything else to be done, uyou can call us at [redacted] .Thank you,Sincerely,New England Movers Inc

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