Sign in

New England Sheet Metal Works

Sharing is caring! Have something to share about New England Sheet Metal Works? Use RevDex to write a review
Reviews New England Sheet Metal Works

New England Sheet Metal Works Reviews (1)

Initial Business Response / [redacted] (1000, 6, 2015/10/27) */ We perform hundreds of unit replacements each yearOur pricing is standard and in line with competitors [redacted] did not manipulate costs because our system does not allow her to do so Duct testing must be performed by a third party, certified HERS raterThe HERS raters we work with will not schedule testing until we have sufficiently documented that the replacement unit is installed and functioning properlyThis is why our technician informed the customer that they would be contacted by the third party for scheduling The customer is absolutely correct in stating that the HERS test can be performed by the contractor of their choiceIf the customer wishes to proceed accordingly we would not charge them for the cost of the test or permittingHowever, we would require one of the following before issuing the $refund: 1) Customer to provide Statement of Indemnification acknowledging that a HERS test is required in accordance with CCR Title 20, Chapter 4, Article 8, Sections XXXX-XXXX, and that the customer is removing all responsibility to perform such test from both American Home Shield and New England Sheet Metal 2) Proof of HERS testing in accordance with #above As a courtesy we would advise the customer to confirm that the $quote they received was from a certified HERS rater, as required by lawPermits alone cost $175, excluding travel & wait time at the county office, which we have already incurred for this customerTherefore, they should confirm that the contractor providing the quote is certified New England will not certify installation of CO alarm(s) unless we install themAs with HERS testing, [redacted] was protecting the reputation & integrity of the company and its employees by stating that the work needed to be performed by New England in order to be certified by New EnglandWe will, however, agree to the $refund for CO alarm installation Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/11/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will acçept a $refund as resolution to my complaint I appreciate your acknowledgement of overpricing and willingness to remedy the situation Please continue scheduling for duct testingI NOW understand how costs are broken down in this area I will look forward to call from 3rd party contractor and check in the mail

Check fields!

Write a review of New England Sheet Metal Works

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

New England Sheet Metal Works Rating

Overall satisfaction rating

Add contact information for New England Sheet Metal Works

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated