New England Spine and Disc

Review: We were made to believe that in order to get a slightly discounted rate for laser treatments that we needed to come up with a total of $3,000.00 up front. We did that. Unfortunately the laser treatments made me very sick after 10 (first two treatments are supposedly free) so I was not able to continue with the plan. We have been trying for approximately 5 weeks to get $2,000.00 back. We have called their office daily only to be lied to and put off. They won't return our calls and when we have spoken to them they either say the checks in the mail or they will look into it. As of yet still no check and they are ignoring our calls. Not the type of people you would want to do any kind of business with.

Desired Settlement: DesiredSettlementID: Refund

We are owed $2,000.00. We had a total of 10 treatments with two free. Which means we should be paying for 8 treatments only.

Business

Response:

Consumer Response /* (2110, 9, 2013/05/21) */

I want to thank you for your help. We received our check last week.

I would like to have a complaint stating, no matter what he has to say do not put any money up front. It was not a smart thing for us to do. Also, he made my daughter worse.

Once again thank you. [redacted]