New England Veterinary Center

Review: I took my Labrador dog to this clinic because he was sick. I was asked to leave the dog. They told me how much it would be and I told them it was too much. They kept coming into the room with different prices. They told me that the low there was a price of $898 and it could be higher. I never had a chance to read the document and was never given a copy of it. All I had when I left was the dog's leash. I point blank told the tech that I could not spend much money on this dog and she assured me that it will be around the 898 and I made sure that if it was going to be higher that I need to give approval. They agreed to do this but didn't abide by this. When I arrived to pick up he dog the next day, the bill was $1298. I was livid and asked if they would do something about this. The manager did not even come out to speak with me. When I brought the dog home he was no better than when I brought him to the vet and with absolutely no diagnosis as to what was wrong. In the State of Ct all customers must be given a copy of any contract and according the CT [redacted], all clients are to be told of increasing costs. This was terrible service and I did not give consent for the increased bill. I wrote to the clinic manager and owner and received no reply which speaks volumes.Desired Settlement: I feel that under the circumstances that I should get a full refund. The clinic NEVER called me telling me that the cost was going to be higher and the dog was never diagnosed and he was just as ill when I brought him home.