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New Heights Accounting Corporation

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New Heights Accounting Corporation Reviews (3)

In response to case #***: Being a mental health facility we are bound by HIPPA regulations and professional ethics which unfortunately prevent us from responding to any third party about a client without a written release from that clientHowever, I can inform you that all of
our clients are made aware of, and sign off on, our agency policies prior to the start of servicesWithin these policies the client agrees to keep a credit card on file and agrees to be charged automatically for any co-pay, co-insurance, or deductible dueIn addition, the client is also made aware of our no-show policies which state that the client is responsible for remembering and attending all scheduled therapy appointmentsPer this policy, the client is held financially responsible for any appointment they miss without a hour notice as this is the industry standardThis “no-show” fee is also billed automatically to the credit card as the client has signed off on their understanding of the policy and agreement to pay the fee prior to starting servicesTo help clients understand this policy, we usually grant their first no-show as a “warning” without a feeAny reminder call we make is simply a curtesy, not a policyWe are not required to provide any type of reminder callOur automated reminder system is contracted out of California, hence our personal phone number is not on any of the callsWe also keep a record of all phone calls coming in to the main office and our response time which is typcially within one business day.Please keep in mind that our main office is closed over the weekend.With a written consent, we would be more than happy to supply any client with dates of contacts, history of scheduled appointments, details of billing, and a copy of the agency policies they have signed Please let me know if you need more information or if the client has signed a release of information Sincerely, *** ***, MA, LCPC President Riverview Counseling Services, Ltd*** ** *** *** StCharles, IL(*** *** ph (*** *** fax www.riverviewcounselingservices.com

I am in the process of getting my Class B license

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

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Address: 324 Harwell Rd, Nanaimo, British Columbia, Canada, V9R 6V2

Phone:

250618 0 0
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Web:

www.moonlight-mechanical.net

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Shady, yet now dead: once upon a time this website was reported to be associated with New Heights Accounting Corporation, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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