New Holland Top Service In C/O CNH America LLC Reviews (2)
New Holland Top Service In C/O CNH America LLC Rating
Address: 621 State St, Racine, Wisconsin, United States, 53402
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CNH Industrial America LLC (“CNH”) responds to your letter dated October 20, relating to [redacted] complaint to your officeIt appears that Mr [redacted] is dissatisfied with the service and communications he received from the dealer CNH’s dealers are independent businesses neither owned nor controlled by CNH CNH was not present during Mr [redacted] interactions with the dealer and is surprised at what was reported Despite our lack of knowledge or control over what happened at the dealership, CNH has tried to determine, at a minimum, which dealer Mr [redacted] is dissatisfied with The assigned field representative(s) for the appropriate area had no knowledge of this particular instance and no communication about this from the several New Holland dealers in Mr [redacted] area Regardless of Mr [redacted] failing to identify the dealership in question, it is CNH’s position that a resolution to his dissatisfaction is better addressed with the dealer he dealt with, not with CNHVery truly yours, [redacted]
CNH Industrial America LLC (“CNH”) responds to your letter dated October 20, 2015 relating to [redacted] complaint to your office. It appears that Mr. [redacted] is dissatisfied with the...
service and communications he received from the dealer. CNH’s dealers are independent businesses neither owned nor controlled by CNH. CNH was not present during Mr. [redacted] interactions with the dealer and is surprised at what was reported. Despite our lack of knowledge or control over what happened at the dealership, CNH has tried to determine, at a minimum, which dealer Mr. [redacted] is dissatisfied with. The assigned field representative(s) for the appropriate area had no knowledge of this particular instance and no communication about this from the several New Holland dealers in Mr. [redacted] area. Regardless of Mr. [redacted] failing to identify the dealership in question, it is CNH’s position that a resolution to his dissatisfaction is better addressed with the dealer he dealt with, not with CNH. Very truly yours, [redacted]