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Review: I was in a car accident 10/8/2013. my insurance company, [redacted] paid directly to the auto repair shop to fix my damages stemming from the accident. the repair shop is new horizon auto. new horizon auto received over $6000 within a 2 month period from [redacted]. when I picked up my car it still was not driveable so I took it to another mechanic. the new mechanic immediately called [redacted] because the repair work was not done according to the estimate & the work was inferior. [redacted]'s claims manager came & completed an assessment of the work that was completed incorrectly. [redacted]'s claims manager took pictures & documented his findings. the claims manager told me I have to seek legal help for new horizon auto not doing work according to [redacted]'s estimate, and keeping the monies paid to them for work that was not done according to the estimate. the repairs done by new horizon auto has cost me thousands of dollars to fix. new horizon auto has failed to provide me with invoices or work repair documentation after I have asked multiple times. I have asked new horizon to return the monies for the parts they did not purchase according to the estimate, and the owner of new horizons auto, [redacted] refused. **. [redacted] has refused to honor the [redacted] estimate by not doing the work according to the estimate, return monies for parts he did not purchase & use to repair my vehicle according to [redacted]'s estimate, failed to repair my [redacted] as a certified [redacted] mechanic, refused to obtain the correct parts according to [redacted]'s estimate so my car could get fixed correctly by another [redacted] certified mechanic, & the repairs [redacted] did resulted in additional damage & costs to my car.Desired Settlement: refund for repairs: parts & labor that were not done correctly = $4000.00

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Description: Auto Repair & Service

Address: 4728 Rhode Island Ave, Hyattsville, Maryland, United States, 20781

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