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New Horizon Communications

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New Horizon Communications Reviews (2)

The charge in question of $per month has been investigated and the source of the issue was human error during a billing auditThe charge was billed effective June 1st on the July invoice and has been reversedNHC has reached out to the client to reach final resolutionThe matter had been
resolved previously and the charge was removed at that time

As per the customer request, service  has been ceased and final billing is correct and in accordance with his Master Service Agreement. The customer order was received 12-28-15 and the order was issued and billing will stop on January 28, 2015 which is a 30 day termination as stated by his...

Master Service Agreement. The customer will receive a final bill 02-01-16 and will receive a prorated credit from January 29th to January 31st.Here is the email content we received on 12-28-2015From: [redacted] [mailto:[redacted]] Sent: Monday, December 28, 2015 3:09 PM To: orders <[email protected]>; [redacted] <[redacted]> Subject: Account TerminationHi Orders, I would like to cancel my service with you effective immediately. My account number is [redacted] and the company is listed as [redacted] Merchant Services. If you could confirm that this message has been received, I would appreciate it!Thanks,[redacted]

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Address: 200 Baker Ave Ste 300, Concord, Massachusetts, United States, 01742-2178

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