Sign in

New Horizons Credit Union Inc.

Sharing is caring! Have something to share about New Horizons Credit Union Inc.? Use RevDex to write a review
Reviews New Horizons Credit Union Inc.

New Horizons Credit Union Inc. Reviews (1)

I have conducted an internal audit of [redacted]'s Mortgage at New Horizons.  In June of 2012, the payment was delinquent 25 days and the delinquency fine ( 5% of the payment)  was posted with the payment.  Her signed mortgage documents stated that after 10 days she would be...

charged the delinquency fine.  The July payment was 24 days delinquent and her August payment was 20 days delinquent.  On August 21, 2012, [redacted] was granted a modification to lower her payments.  The next payment was made as dictated in the mortgage documents.   In October of 2012, her payment was 25 days late, she did not make a payment in November of 2012 and the December payment was only made to cover the November payment.  The delinquency continued until March of 2013.  The Credit Union waived the late fees for February and March if a payment was received.  A payment was received on March 5, 2013 and the late fees totaling $90.50 were waived.  From March of 2013 to October 2013, New Horizons awaited a payment from the Save the Dream for Ohio in order to avoid foreclosure.  On October 22, 2013, New Horizons received payment to bring the loan current and the interest of $2,632.55 was waived.  Payments were to resume on November 1, 2013.  The payment due on November 1st was received 24 days after the due date.   The December payment was received 19 days after the due date.  February of 2014, the payment received 17 days late was returned insufficient funds.  The Credit Union received payment on February 25, 2014 which again was returned for insufficient funds.  The next payment was received on March 17, 2014 for the February payment.  The next payment was not received until May 5, 2014 therefore making the mortgage loan 2 months delinquent.  The Credit Union received a payment on May 13, 2014 to cover the February payment.  The next payment was not received until July 17, 2014 which as previous payments was returned for insufficient funds.  After this payment the loans was then sent to our collection attorneys for demand letters.  A payment was received on September 26, 2014 to bring the loan current.  Then after receiving the invoice from our collection attorneys a charge of $250 was added to the loan.  This practice is stated in the mortgage documents.  The credit union received payment on November 8, 2014 keeping the loan current.  The loan stayed current until February of 2015.  The payment received on February 20, 2014 (19 days late) was returned for insufficient funds.  Another payment was not received until March 28, 2015 to cover the February payment.  Subsequently the continue to be delinquent through April and May.  In 2015, the Credit Union left 12 messages requesting a call back regarding the mortgage loan.  After no contact with [redacted], based on the history of delinquency and returned payments, the home was being foreclosed on.  Once a payment was received bringing the loan current, foreclosure fees were added to the loan as stated in the mortgage documents the Credit Union would do.  The loan has now remained current since June of 2015.Total delinquent payment since June of 2012:  14Total of payments returned for insufficient funds:  5I have all documentation and will provide if requested. Thank you,Terri V[redacted], CUCE, BSACSVP of Operations and Compliance

Check fields!

Write a review of New Horizons Credit Union Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

New Horizons Credit Union Inc. Rating

Overall satisfaction rating

Address: 637 Vine St, Cincinnati, Ohio, United States, 45202-2408

Phone:

Show more...

Web:

This website was reported to be associated with New Horizons Credit Union Inc..



Add contact information for New Horizons Credit Union Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated